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Nsdl E-Governance Infrastructure — Refund of failed transaction, no response

Respected sir,

This is regarding the new TAN application status bearing transaction number[protected], which happened on 2 feb 2022.
First time when I made payment through the UPI (which was available at the bill desk payment) amount got deducted but no processing was done. Please find the attached payment screenshot for your reference, and kindly help with the refund process.

Despite multiple remainders, I don't have reply from the organisation. Please do the needful

Regards
Rama
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2022
NSDL e-Governance Infrastructure Customer Care's response We sincerely regret the inconvenience caused. Kindly DM your PAN / application acknowledgement / Token number or other transaction details of your concern. We shall revert with status thereon.
Verified Support
Feb 25, 2022
NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
Mar 04, 2022
Updated by bsramakrishna91 Hi Sir,

I have already attached the transaction details along with the acknowledgement number in the compliant details.

Here is my pan ciepk2148b
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Hi Sir, i have already attached the transaction ID.

Here are my details.
PAN CIEPK2148B
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