[Resolved] Nsdl E-Governance Infrastructure — Refund of the processing fee

ANKITA KAMRE

from Sinnar, Maharashtra

Website:

www.onlineservices.nsdl.com/paam/continuePayment.html?ID=1471128602

I applied for my pan card as i lost it, i filled the details as i was asked & also paid the said amount but a message popped up saying the "we are unable to successfully authenticate your aadhaar number with application form details" & when i clicked the tab which said "continue" another messaged popped saying you have to apply again & take another token number as this requested was discarded & the refund will be done in next seven days.
This whole thing happened twice & i have paid rs.238/- in total & i have no clue how is nsdl going to refund my money without having any of my details.

Please help me to get the refund asap.
Thanks

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Jun 23, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in for earliest resolution of your grievance.