[Resolved]  Nsdl E-Governance Infrastructure — regarding father name printing error on the pan card - request id is 661688

Address:Mumbai City, Maharashtra, 400011

Dear sir / madam,

Poor service and support by nsdl customer care team.

This is to inform you that and as per the training mail i had write the email to nsdl customer team regarding consideration of printing father name on the pan card as per the attached request letter. When i taken continuously follow-up with nsdl customer team they told me we are considered your request id "661688" and we will get back to you if their any confusion but after many day when i called to nsdl customer team they told me your pan card is already prepared by itd (Income tax department). So here my question is that when i had taken follow-up with your team then why they are provided wrong committee to customer then what is meaning to sent request letter to nsdl support team???

I am telling you really i am unhappy with your support team regarding this application.

Now i want to change my father name on the pan card so what is the way for it without any new application???

Waiting for your positive responds.
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Sep 27, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
NSDL e-Governance Infrastructure Customer Care's response
Please refer URL https://www.tin-nsdl.com/services/pan/pan-index.html for detailed procedure to apply PAN Card
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