Nsdl E-Governance Infrastructure — same issue as pran not found in database

When I am trying to generate my I Pin, it is showing that pran not in database however I am continuing my APY since 2015.So I can't log in to my account because i am getting the same error message every time Pran not available in database. Please solve it asasp.

Thank you,
Regards,
Markat Keshari Mohapatra
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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