[Resolved]  Nsdl E-Governance Infrastructure — to contribute tier - i & tier - ii for 2018-19

Sir,
My epran is[protected] and i opened it thro' e services of nsdl during 2017-18. I made my tier i and tier ii contributions.
Akso i got my epran card.
As i want to contribute for 2018-19 i accessed my account.
It showed frozen tier - i and tier - ii under activated condn. I was unable to succeed in my payment.
I tried with e services for my ekyc submission for the past 15 days ; and it does not allow me to make it. I don't know how to proceed as i don't have any pop-op services in my place. Sir.. Please help me in this regard at the earliest and send me feedback to my linked mobile number please.
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Jan 11, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2018
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or toll free number[protected]using your TPIN) or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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