[Resolved]  Nsdl E-Governance Infrastructure — Uidai says aadhaar authenticated successfully but website says failed to authenticate

Website:www.onlineservices.nsdl.com

Following is the mail received from uidai but got the error message "your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode"
"
Dear sudhakara rao murala,

Your aadhaar number xxxx xxxx 5265 was used successfully to carry out e-kyc authentication using"otp "on 28/06/2017 at 22:26:00 hrs at a device deployed by"nsdl e-governance infra ltd".

Response code: 6c207ea37be144d4add9bb6a1e32c6b8
"
Token number: [protected]
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Aug 5, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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