[Resolved] Nsdl E-Governance Infrastructure — unable to access nddl for accessing my nps account no.[protected]

Ranjhini

from Hyderabad, Telangana

Address:

Flat No.301, Panchavati Apartments, Jagruti Layout, Hyderabad, Andhra Pradesh, 500084

Dear team,

I am trying to login to my nps account ref no.[protected] since yesterday. Initially i thought i would have forgotten the password and reset the password also but even after resetting i am unable to log in. I wanted to check the contribution details and fund value. Could you please fix the issue.

All my contact details are valid and i am receiving the otp but i am not able to log in.

Thanks & regards
Shriranjhini

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Jan 2, 2020

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Shriranjhini,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Verified Support

Nov 13, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Shriranjhini,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.