Nsdl E-Governance Infrastructure — Unable to access the account

Hi,

I have registered and created an NPS account through eNPS. Post which I have paid the deposit and received PRAN number through ewelcome kit via email and also received PRAN number on mobile. However, when I was trying to download the payment info, error occurred. Now, when I try to login to create an IPIN, it says that the "PRAN number not found in database".

Kindly look into the matter.

Regards
Bhagya
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Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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