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[Resolved]  Nsdl E-Governance Infrastructure — Unable to login to CRA NSDL portal

Hello, my name is Ritesh. I have not received the first time login details or instructions to set password / TPIN / IPIN for my PRAN account. I am unable to reset the password using my PRAN and DOB but it shows "unauthorized user" error. I have also paid 1000 rupees during registration for which I have not received any receipt and since I am not able to login to online NSDL portal, I am not able to check where this 1000 rupees has gone or deposited. I am also expected to receive my NPS account number. When all these details will be shared? if there is any timeline to wait then why this information is not available on the website or communicated to the subscriber?
I will not share any details related to PRAN or personal details in this platform. If the NSDL personnel wants to help then please share the direct nodal or zonal officer number and address for Chennai.
Please expedite.
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Jul 30, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2022
NSDL e-Governance Infrastructure Customer Care's response Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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