Nsdl E-Governance Infrastructure — Your request cannot be processed.Please try after some time using returing user option in Login page

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to Your request cannot be processed.Please try after some time using returing user option in Login page'. I am not able to proceed further.
I tried the above thing twice for the same user.
PAID TWICE.

My token no is: [[protected]]

Transaction Details :
1st Time:
order ID : 1010092181020070320221517521646646472660
UPI Ref No :[protected]

2nd Time:
order Id: 101009218584931032022135891648715289872
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2022
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Apr 04, 2022
NSDL e-Governance Infrastructure Customer Care's response
We request you to refer our response sent from the email ID [protected]@nsdl.co.in for your reference.
Apr 12, 2022
Updated by Prashant@MSD7
my issue is still not resolved.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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