[Resolved] NSDL — NSDL Unable to Register and PRAN Not Found

srinathg2

from Delhi, Delhi

Address:

560091

Hi Sir,

I'm Srinath G, wanted to download the Atal Pension Yojana Statement. But, while tried login to NSDL (https://cra-nsdl.com/CRA/) Portal it is asking for UserID and Password, where I don't have the same.
Bank is also unable to provide.
Unable to reset the password also using PRAN[protected], it says no PRAN Found.
Please help in this.

Was this information helpful?

No (0)

Yes (0)

Feb 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Srinath,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance, you may please call us on our toll free number[protected] or register a query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

Thanks & Regards,
Subscriber Care Group
CRA