NTL Call Taxi — Beware do not use ntl wallet money. It'll vanish and customer care is a responsible team and will not help you

Address:	Chennai, Tamil Nadu, 600001
Website:	Ntlcalltaxi

This a long standing issue... We having been following up with them and totally fed up..
Beware Do not use WALLET OF NTL they'll say it's vanished if you are unable to use it for a few months. And this was drivers were denying to take wallet pay as NTL do not pay them the wallet money sooner..

We loaded rs 500 for a travel in ntl call taxi app...
NTL Team,
If you are unable to provide the wallet services properly then I don't know why you are promising the customers for it.

None of your drivers were ready to take us if we tell we wanna use the wallet. All they say is that they're are getting the amount settled late from NTL if we use wallet and so they demand cash.

We have travelled multiple times but no use and recently when we tried to use the wallet the amount has disappeared.

And now we are chasing behind for the missing cash

Already multiple mails have been sent and followed up regarding this but I don't see a proper response.

If you were looking for the transaction id you should have asked us by responding to us long back as all other details are provided already.

I don't see any response or even a simple acknowledgment mail after August after multiple follow ups.

I would have expected a better response IF was responsible team of NTL.

We expect you to take quick action and sort our issue.

Either push the amount back to the wallet or for God sake transfer it back to our account.

Hope we don't have to wait for a response atleast this time. And we fed up and don't want to waste any more of our time in mails and follow up calls.

Let us know if you want any more details
We have ample email proofs to show your totally unworthy customer care responses.

A totally disappointed customer