NTL Call Taxi Complaints & Reviews

Chennai...

Booked cab from madurai maatuthavani to latha mathavan college, kidaripatti for today. Booking done via phone yesterday. While booking they told that for single trip charge is rs 350. After confirming the money, i booked cab. But today driver asked us 550rupees. I contacted ntltaxi madurai. They are telling that the person who spoke with me yesterday was a new person to job, so he wrongly told the fare, so i have to pay 550. I paid 550 rupees....

Sir, we ve booked taxi 14april by 7pm from ex ser colony to ezhil nagar trichy with non AC for 2 members approximately 14 to 15 kms but charged Rs. 378
I want to clear explanation about this problem
I ve travelled many times but nothing have happen in my past experience this time i am very upset with your poor service
Kindly check it and i expect your positive reply
With regards
Stephen...

I have booked the call taxi by 9th oct my mobile number [protected]. I paid too much amount. Every time i am using to book ntl only., but i can't digest last time what you have charged., driver also not good behavior person., so i lost hope with you. Other cab collecting normal about will never exceed 300 rupees., 13 km max from my place to airport.,...

Date of booking & time-03 sep 17 &0230hrs
I booked a taxi to international airport flight departing 0540hrs. Once i wake up (0215hrs) i realize that taxi not arrived, once again i called they said taxi booked from my number but not engaged with any drivers. I done a new booking again which leads to 45mins late to airport, stress. Luckily i don't miss my flight. The lady representative who took my first call about mid night 12 doesn't...

This a long standing issue... We having been following up with them and totally fed up..
Beware Do not use WALLET OF NTL they'll say it's vanished if you are unable to use it for a few months. And this was drivers were denying to take wallet pay as NTL do not pay them the wallet money sooner..

We loaded rs 500 for a travel in ntl call taxi app...
NTL Team,
If you are unable to provide the wallet services...

Sir I have been a regular customer of your Taxi services. As I have retired from service, two years ago, being a Pensioner and a Senior Citizen, of late, I am not using taxi services.
In my Wallet account an amount of Rs 920/- is still outstanding and now I request you to kindly refund the amount. Please let me know the details of refunding the amount, to enable me to furnish the details.
An early action is highly appreciated....

This is the first time I had booked NTL for my mother to travel till Central station. The driver sounded cunning over the phone when I spoke. However, after guiding him with direction a number of times, he reached home, and picked up my mother. The total cost came to 640 on my mobile after she was dropped. However, this bugger charged my old mom, who is a senior citizen, Rs. 700. Such a fraudulent company. When I called the driver, he tells...

Hello,
I traveled from Kotturpuram to Chennai airport on 29.11.16 in NTL taxi.
The driver collected e almost Rs 100 extra from me for the travel. I raised a complaint regarding this on 30.11.16. Mr. Wilson (NTL executive) inquired this & confirmed the complaint is correct. Also he promised me that the driver will come & return the extra collected amount in my office location today.
But still I didn't receive the the...

Hi we hired a cab from NTL Call taxi today (14 October 2016) from chennai n travelled to thiruthani.from there we travelled to kanchipuram and from there we returned back to chennai.overall it should come 100 km + 60 km + 80 km = 240 km. As per above details or say 250 km.but the driver did not leave until we payed Rs.3100 (charged for 280 km).even call centre employee supported driver fraud claims. So that is totally cheating.for safety...

I travelled from hy home to airport drop on 24-sep-2016. I got the message from you bill sent to my mail id. As of now i didnt received my bill as of now.

Travel bill booking id a[protected] thro cab no tn 32a j1273 on 24-sep-2016.

My mail id details as follows
[protected]@gmail.com, rammohan. [protected]@hcl.com.

Kindly send me the bill copy to me

Rammohan raghu...

I am Sanjay, I have travelled from Wipro CDC Guest house to Airport (Chennai) on 24-Sept-2016 in the morning and the bill amount was Rs.465/- I have not received the receipt in my mail. Can you please send it urgently. The details are given as in below.

Booking ID is A[protected]
Travel Date: 24-Sept-2016
Cab No.: TN14C9886
My eMail ID: [protected]@gmail.com...

There was very worst experience today with i travelled with ntl call taxi in chennai.

While booking they have not informed me about waiting charges and only informed about rs/km.

Upon reached my destination, taxi driver told to give amount which is considerably high when compared to other call taxis in chennai.

I called customer care and explained the incident and cc response is bad and that lady...

I had booked a cab from Velachery, Chennai to Srikalahasthi, for a round trip on 13th September. My booking Id is A[protected].
Due to the bandh that happened in AP on 10th september, (yesterday), I wanted to make sure my booking was still ON. Hence called the customer care.
The first person said, there aren't any vehicles sent to AP for the past one week, and TN vehicles are being seized and in any case, the vehicle availability...

I installed your app and added Rs 1000/-to the wallet by February 2016.From that day onwards I tried ntl cabs from Tambaram. But cab services not available here. Whenever I come to Chennai city, I tried to book cabs through ntl app. but your drivers always deny duty because I have wallet money. I am struggling for six months. Repeated Complaints to your office on 3000 3000 did not yield any results. I spent nearly Rs 100/- on calls itself....

Sir
I am a frequent user of ntl taxi. yesterday 25/07/2016. i had travelled to chennai airport from my home at kolathur (near airport) by ntl taxi. i booked the cab for 4.30pm and started from home sharp at 4.30pm. the lcd meter (not the gps meter) started reading more than rs 200/ within 6.0km distance. he didn’t start the gps unit.
When reached airport, the driver told me that the gps meter is not working. but, before entering...

This incident happend in guduvancherry, chennai around 7.00 pm on 18.7.2016 in public view. a women was travelling in an ntl taxi (indigo) towards chengulpet and all of a sudden the women who was seated in the rear seat started shouting about the driver who was seen misbehaving with her. the driver was trying to molest the women and he was seen to be pulling the dupatta of the salwar of the women. a youth travelling in a motor cycle over...

Dear sir,
My booking id is b[protected] with cab tn21ap4131. Total charge for the engaged time was rs 2000 for which the driver said would be mailed from ntl. I have given mail id [protected]@gmail.com and speaking to customer care they informed that the mail has been sent to my id but i havent received the bill. I need bill ot claim and so request you to kindly send the same once again. Alternate id is [protected]@hotmail.com
Thank...

Dear sir,
I had traveled in ntl taxi from chennai broadway to airport. I asked the driver about the invoice and was unable to get it, since the driver had no bill book. So kindly sent the invoice to my mail id '[protected]@yahoo.com' as i need them for obtaining the t. A allowance from my bank
My booking id:a[protected]
Mobile number: [protected]
Bill amount: 429-
Yours truly,
N. D jayakumarbr...

I recharged my wallet for Rs, 1000.00 on 30th Apr 2015. I've Rs.816.00 credit balance on wallet. I booked twice using online booking and I had to call their customer support and talk to them to make the driver accept wallet money. Afterwards, if I book a cab, their drivers are cancelling my bookings if I'm paying through wallet. So, please refund my wallet money to credit card account....