NTL Call Taxi — Cab driver collecting more fare than billed meter fare
K
krithikasaravana
Address:
Chennai, Tamil Nadu
Booking ID: B[protected]
Cab number: TN11 6637
Driver mobile number: [protected]
First 5 km 100 + additional km 0.9 11.26 + waiting charge 10 + peak hour charge 0 = Total 126
Driver had the old meter and asked me to pay 150 rs. I asked him for the new meter and still I did not get any message, he told me you will receive the message. After that I called the customer complaint number for which they said we will call you surely in 10 minutes, its almost 1 hour now, I did not even receive an message from them.
This is fraudulent. We customers believe in you and u simply cheat us for it.
I am a corporate seceratary, working for most company bookings with you.
I am highly dissatisfied and planning to recommend other cab services for our internal customers.
Was this information helpful?
No (0)
Yes (0)
NTL Call Taxi customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment