NTL Call Taxi — Charging more money

Address:

Chennai, Tamil Nadu

I will not suggest NTL call taxi to anyone here after. VERY VERY WORST AND CHEATING THE CUSTOMERS. On 14th March, 2015 I have booked Indica cab to drop Koyamebedu from Medavakkam koot road. I have asked them to come 7:00 PM. My relation husband and wife only going to travel in that so I booked for indica cab (as per tariff Rs [protected]@km). but Toyata Etios cab came to our place to pick up. I asked driver that I booked indica cab only but he told he will charge indica tariff only and also . My relation are new to chennai. At 8:15 PM they called and informed me that they have paid Rs 550. The distance between medavakkam to koyambedu is 24 kms only but driver used outer route to avoid traffic so kilometer increased to 35 kms. They put waiting charges for 10 min = 20 rs. Actually we waited 10 min for driver arrival. They put peak hour charge = 50. then why driver used outer route so that 10 kms are additionally added. he could have used straight route or he should not charge peak charge amount. Service tax = Rs 25. This details not mentioned during booking of cab. My relation paid 200rs extra amount. I called to customer care but they are talking like . Please dont use NTL call taxi. This is my kind suggestion to all. Please pass this to your friends. it will save money and tension. ( Ref Booking ID: A[protected])