NTL Call Taxi — Confirmed Booking Taxi Not sent.

Address:

Chennai, Tamil Nadu

On 05.04.2015, i booked a taxi to travel from Besent nagar church to Karyanchavadi around 8 pm and they confirmed booking ID B[protected]-05 Cab No:TN73V9572 but the vehicle not turned up.Again i called them they confirmed me that they would arrange alternative cab with in five minute and even after 15 minute no calls from their end.And called continuously and again they confirmed me with Booking ID B[protected]-05 around 8:50 PM CAB NO:TN09BS0979 BUT THE VEHICLE NEVER TURnED UP. i was trying to call them but they were bussy.upto 9:30 i was waiting out side besent nagar church with my wife and my kid 11 months old. i really got upset and i have to go for legal action as my wife is sick lady and my child health conditions were not good. They never respect the human beings. then had to travel by fast track late night.