[Resolved]  NTL Call Taxi — Irregular Service and Response

Address:

Chennai, Tamil Nadu

Irregular Service and Response On Nov 03, 2014 I have booked NTL call taxi and the Booking ID: B[protected]. I got SMS once I booked with the following details Cab No: TN05 AR 3345 and Driver Mobile:[protected]. The driver called me and confirmed the place at 5.55pm. But he did not turn out the my location till 6.15 pm. I tried to reach him on his mobile phone but it was switched off. I waited for 10 minutes and contacted the NLT call center at 6.25 pm and the execute who attended the call told the cab will come in 5 minutes. No one called me from NTL side or the driver. I tried to call the NTL call center again at 6.35 pm. I got the same answer that the cab will come in 5 minutes. No response from the NTL execute or the driver. Due to this I have missed my important appointment which cost me heavily. Can anyone suggest me how I can fight the NTL Taxi which is not responsible and not owning. They wasted my time and a good opportunity. Please DON’T USE NTL CALL TAXI. They are wasting the time.