NTL Call Taxi — Need my unused wallet cash

Address:

Chennai, Tamil Nadu

Hi, My name is R. Vinod Kumar, Mob No: [protected]. This used NTL for the first time on 23/Feb/2015. I filled my ntl app wallet with 1000 using my citi credit card. I booked cab on 23/Feb at 10:15 source: old washermenpet Destination: west mambalam Tevera- 9 seater, but the cab never arrived. I called the customer care numerous time they didnt arranged the moring cab, evening cab was a struggling stories, lots of confusion among ur drivers and customer care person.

I never experienced such pathetic service, some how i used the evening cab thinking money would be deducted from the wallet, but driver strted asking the cash which i eventually paid 370/- at last.

My wallet remains the same unused, kindly revert my money back to the credit card stating this was never used. Please dont make me lose my patience once again.