| Address: | Chennai, Tamil Nadu |
Booked Indica for 2 people to travel. During Booking we were said the following charges (Confirmed twice by repeating the same twice): - First 5 Kms - Rs.100 - After that, Per Km - Rs 12 But, they sent Xylo and charged the following: - First 6 Km - Rs. 150 - After that Per Km - Rs 16 When asked the driver, he is not ready to listen and charged extra rate. When we tried to call customer care, it put us in Queue for more than 5 minutes and call gets disconnected. We are forced to pay higher charges even though we need only two people car. This happened twice and when complained to customer care, they said I will get a call back from complaints deparment and never got a call back. Advice for other travellers: This is day light robbery and cheating.If they send bigger car instead of small car, simply send the car back and cancel the service. This is a worst example and avoid booking NTL. Cheating customer care people and the drivers. Don't opt for NTL service better look for some good operators Was this information helpful? | 
