NTL Call Taxi — Taxi not available

Address:

Chennai, Tamil Nadu

I have booked a cab on 17th Feb evening for reporting on 18th Feb morning at Bazullah Road, T. Nagar to get dropped at Velachery. The driver called me yesterday morning at 8.30 a.m. and checked for the landmark and I had asked him to be at office at 9.00 a.m. sharp. To my surprise, the driver did not turn up till 9.30 a.m. When I called him, he did not pick up the phone. So, I called NTL office twice to convey this. The executives replied saying that they will come back to me after checking with the driver or arrange another car. Both did not happen till today. In fact, I need to attend a training program at 10.00 p.m. and I was literally in my office till 9.30 a.m. without any response from your office. I made up my mind to never book a cab through NTL because of this issue.