NurseryLive — Cancelled order with in 24 hrs,but no one is responding or answering

Order number NLV[protected]
Cancelled within 24 hrs
But no one is bothering to respond or mail.
It seems there are big thief sitting there and tamkng money in the name of start up or whatever.
Severe action should be taken against company and its founders, as there could be many such victims.
Also, Simp app should be punished who assist in collecting payment.