NurseryLive — delay in delivery and a big big fraudulent

My order no. Is 9saj089437 was placed on 16th of march 2020 and it's been too long by now and i have not yet received my total order. I received only 3 small plants out of 12 plants and 6 pots. The order is prepaid. They do not have proper customer care support.
They are either cheating or lacking business ethics. It's a very serious matter. Please look into this matter before it's too late. Also! In below picture just look at this shows my product should reach me after lockdown as they are reprocessing but i have not yet received it.