NurseryLive — Dried and bad quality plants supplied

Plants supplied against the order number NLV[protected] on 20th August 2021 was of bad quality and dried. I requested the delivery person to take back but he refused to take back as he is not permitted to take back. He also took the picture of the product with assurance of forwarding of the photo. Immediately @ 4.39pm I sent a mail with photos to CS as the complainant to be lodged within 24 hours of delivery. I don't received any acknowledgement or response. I sent two mails on the subject next day. I sent another mail today morning. No response. I tried to call the CS on number provided on the website. It is switched off. So I am writing this mail once again.

Kindly look into the matter and do needful in the interest of continued business relationship.

Regards
Guruprasad

PS: I am unable attach images as the images are of 32 mb not permitted to attach.