| Address: | 411028 | | Website: | nurserylive.com |
Hi,
I would like to complaint against nursery live for order no [ur63039322], total rs 1, 595, done dated 28-may-17, after several follow-up approx.. 8 days received 5 plants instead of 6 plants. 6th pant till date not delivered and tracking says expected to be delivered by 14-june (Aprrox after 17 days of order).
The other 5 plants which got delivered on 05-june are in horrible conditions, the plants are completed dried & within 24 hrs 4 plants out of five plants are dead – stems are totally brown & have no shelf live.
On 06-june immediately after receipt of order delivered i informed nursery live & time and again they ask me to send pictures of plants. Repeatedly i am telling them they all are dried & dead, they are not able to believe & not refusing my money nor replacing dead plants.
I lost rs. 1595 – 1 plant not delivered till date & 4 plants are dead. The customer service team is pathetic & not able to understand & help to solve clients queries.
I want my money refund from nursery live at any cost.
Regards
Shweta
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The nurserylive website puts attractive pictures to attract money. But in reality they give bad quality plants.
Dishonest people who don't care for customers.
I seriously don't recommend nurserylive to anyone. Please don't buy plants from this website.