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NurseryLive — Missing item in the delivery package and no proper response

I have placed order on Mar 02 and received a package on Mar 10 with one item missing.# NLV[protected] shipping ID. First of all, there is no direct customer care number and I have immediately written a mail to their support team. But i didn't get any response from them after that. Not even acknowledgment. It is completely waste of time and money and i am psychologically impacted by this. please resolve it ASAP.
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