NurseryLive — No Plants No money back

I ordered Plants from Nursery Live worth 6+ thousand on May 26, 2022, i didn't get all the plants only few and rest are gone! I been complaing on support but no proper response only automated saying will resolve in 48 hours. After complaining.many times i got reply recently saying they won't be able to deliver them, instead they can convert them to nCash which is literally no use and there is no option in nursery Live to redeem moreover I don't want to order again with this fraudsters i want my money back. These people are shame to our make in India startups. Government should have proper channels to block them and not to do business.