NurseryLive — Non receiving of product. Amount paid fully

Address:	KURSEONG
Website:	nurserylive

I ORDERED A PRODUCT FROM NURSERY LIVE IN THE MONTH OF APRIL 2021. THE AMOUNT FOR THE PAID HAS ALREADY BEEN PAID. BEARING ORDER NO. NLV[protected]
The below mentioned message received on 9th JUne 2021. After this message I did not get any information from the supplier.

Dear Mahesh

Hope you and your loved ones are safe and healthy.
This communication is with reference to your nurserylive order NLV[protected].
We wish to inform you that your order is processed and ready for dispatch at garden house.

We are extremely sorry for the delay.

Due to covid-19 related restriction across country, the logistics partners were on standby. We see an easing of restriction in some part of country now.

We will update you again shortly once order is handed over to logistics partner.

We have also taken several steps inline with guidelines issued by WHO and govt of India to combat spread of covid-19 and ensure safe delivery of your order.

Our logistics partners are making continuous efforts to deliver your order on time amidst the unprecedented COVID pandemic across the nation.

However supply chain operations are affected at few locations, which has led to delay in delivery of the products.

We regret the inconvenience caused. We truely appreciate your patience and understanding.

Thank you for your continuous support.

Stay Safe, Stay Healthy!

Team Nurserylive