NurseryLive — Not dispatching the order

Order No. NLV[protected]
Date 05/06/2021
Only a small part od this order was dispatched and remaining major items have not been dispatched. I have made complaints many times on live chat of your app but nobody is responding.
What is this nonsense?
Further, on your app/website you are still taking the orders of same products which you have not dispatched inspite of passing more than 40 days.
Please look into the matter and dispatch my remaining orders immediately.
Gyanesh Kumar
[protected]