NurseryLive — Order not delivered

Address:

B 9, 968 Vishnu Nagar, Jagadhri Work Shop

I have order some plants on November 1, 2020 . They promise of delivering order in 7-8 days and charge extra shipping also. But it's more than 10 days that I have not received the order yet. Also they reply with the cliche email that the order is still processing without updating about the delivery date. I received a single plant out of a set of 5 and the status for the same is showing delivered.