NurseryLive — Plants not received yet

Address:

Tathagat Villa Near Central India School, Ward no 13 Subhah Nagar Budhi

I have placed an order in the Nurserylive website on July 29th 2021 and paid Rs. 800 The plants and miniatures were expected to be delivered within 5 to 6 days as per their email sent to me.But even after 16 days it has not been received and when I send them email or try to contact customer care, they are not responding for the same.And there is no customer care number to contact them.
Kindly help to refund the money or deliver the plants