NurseryLive — Product not delivered and order not refunded

I had ordered 5 plants from NurseryLive on 14th October worth Rs. 2725. My order number is NLV[protected]. After weeks of waiting 1 product was delivered. But it's been more than a month and inspite of mailing them repeatedly, NurseryLive is neither delivering the remaining 4 products nor are they refunding the remaining amount of Rs. 2176. They don't even have a proper customer care number. NurseryLive is a Fraud company and this is the worst experience of my life. Please help resolve my issue and take strict action against this fraud company.