NurseryLive — Product not delivered, company is not refunding money

Address:

Nurserylive Pune Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 India

I have placed multiple orders in May’21.
All are in Unfulfilled status. I can understand there is Covid restrictions
and order was supposed to dispatch after 31-May.
It’s been 7 days I don’t see any update on my orders and it is still under
Unfulfilled status.
All the times I connect on chat there is same status that it will be
dispatched in next 3-4 days.
I asked to cancel all my below listed orders and process the refund. I don’t want these products anymore. Had a very bad and pathetic experience. But there is no response from the nursery live and also the customer care numbers are not working. Team is only available on chat.