NurseryLive — Product still not delivered

I had ordered pots and seeds on july 5th 2020. But the order has been still not delivered. I had already paid the amount of 419. Now even after us paying the amount why can't there people deliver it to us. Everyday i[censored] check they keep delaying the support call. If they don't deliver it at the earliest i want my money back. I have been trying to contact them through mail and whatsapp still they haven't done anything