NurseryLive — Request for order cancellation.

Website:

www.nurserylive.com

Horrible experience with this site named nuserylive.com
I place two orders from them, after seeing the delay for delivery i decided to cancel one of my orders. Firstly they have a helpline number which never gets connected. Secondly their zendesk messaging operators they don't have anything else but saying "mam send us an email our team will respond in 24hrs" but those 24hrs have never been completed. Then their email service works better but that still doesn't sort out my problem. I need one of my order to be cancelled and want refund from them. The order id is b14k0103817.