[Resolved]  Nutra Vigour — paid online but while delivery it is mentioned cash on delivery

Website:www.nutravigour.com

I had done online shopping from nutravigour.com which i paid online for a product amounting to 3599. I have paid through freecharge wallet through payu and i got a receipt in my email. However when the product was delivered it was written cash on delivery. I denied the the delivery of product & it got returned. When i tried contacting the company nutravigour.com on the numbers provided on their website, there is no answer from their part & some numbers is wrong. Its like they are a ghost/fraud company. I am wondering how many people have been cheated by this company and i want to bring them to justice. Please help
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Aug 6, 2021
Complaint marked as Resolved 
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Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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