Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

DATED 22.11.2023

TO FREE CHARGE PAYMENT TECHNOLOGIES,
CLAIMS DEPARTMENT,
MUMBAI 400 059.

Subb : ONLINE FRAUD TRANSACTION FROM MY I PHONE
ON 18.10.2023 – CREDIT CARDS CLAIMS – REPORT.

Dear Sir,

This is to inform your good office that This is to inform your good office that a unknow hacker has done fraud transaction through mine and wife credit cards as...

This is to your kind notice the following :
1. On 18.09.2023 at 12.10noon I have used my credit card bearing no. [protected] for a purchase in D Mart store and tried to pay the same . Immediately after getting the OTP I tried to type the OTP in the slot. The very moment I tried to type the OTP, I got the subsequent OTPs which were autofilled for an amount of Rs. 14, 000/-, 9999/- and for Rs. 50, 000/- without my intention....

I was paying me flipkart axis bank's credit card's due which was of 4679.26 rs
I have payed the full amount via free charge gateway using icici bank's debit card .

My icici bank's statement money is debited
date : 28 August 2023
Till now I have not got any confirmation from axis bank that payment has been received .
on their app it is still showing that i have to pay 4679.26 rs that means transaction has not been completed .

Kindly let me know the payment status
Has it been received by axis bank or not because from icici bank money has been debited .

Hey Freecharge Team,

I request you to delete my freecharge account, the details given below.

Register Email [protected]@gmail.com

Register Mobile No-[protected]

Reason- I am not using the account currently, not required
i was sent massage delet my account but not sent email [protected]@freecharge.in

Transaction I'd[protected]
For 12169 rs
Transcation I'd[protected]
For 12169 rs
Transaction I'd[protected]
For 10141 rs
Total 34479 rs
Debited from my DBS Bank credit card
At 3 .52 pm
3.53 pm
3.57 pm
Date 18/08/2023
Plz refund it

I was paying me flipkart axis bank's credit card's due which was of 10065 rs
I have payed the full amount via free charge gateway using icici bank's debit card .
in my icici bank's statement money is debited
date : 14 august 2023
paid to : VIN/Freecharge/[protected]/[protected]/

I have not got any confirmation from axis bank that payment has been received .
on their app it is still showing that i have to pay 10065 rs that means transaction has not been completed .

Kindly let me know the payment status
Has it been received by axis bank or not because from icici bank money has been debited .

I had Rs.21 outstanding in my freecharge pay letter. Paid Rs.51 on second day of due date but it was not credited in account, second day I paid Rs.61 and that too was not credited, then I complained through e-mail but no reply came, then I mailed back but got freecharge and No reply is coming from and no solution is available. And 10 rupees penalty is being imposed everyday. I have mailed at least 7-8 times but not getting any solution. Its been almost 5 days.

Hello,
TEAM FREE FIRE,
I Have Not Done Anything Wrong And I'm Sure I Have Followed Your Rules Of Conduct And You Have Suspended My Account For Not Any Valid Reason Please Back My Account As Soon As Possible
My Charecter Id. [protected]
My Account Name.CL-BHUPENDER
Thank You

23 April 2023
The free fire team
Subject : freefire account suspended
Sir,
my free fire account has been suspended for team playing with t hacker. This is my very old ID.
I want to get my account back.
So this is my humble request to you
Help me to get my account back.
Have been playing the game for a long time and can't play because my ID is suspended
Tell me what to do now
Please give me my free fire account
Please dear freefire team
My UID : [protected]
Requested by Ⱥ7Ɍ᭄ɢᴀᴍᴇʀ777

I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.Iam Purchase a Evo Gun M4A1, And it Costs 500 rupees to purchase the gun.Kindly Unban My Account I Miss My Id So Much.
ID [protected] [protected]

I will a mobile recharge 239rs.samsung pay application and freecharge pay.but recharge is not done.my money is deduct in my acount.please solve my query.
Name_Abhinav mishr
Mobileno_[protected]
Upid no_[protected]

Kindly please delete my paylater account on free charge my email is [protected]@gmail.com

Dear free fire team,

I have been playing free fire for three year. But a few days ago suddenly a hackedr hacked my account
and he lonin my account and use hack. I didn't use the hack myself.

MY ID : [protected]
Game Nmae : 007 GOLU FF

I hope you undersatand my problem. please give me one chance and unban my account.

Thankful to you sir

Dear free fire team,

I have been playing this game for so many days, suddenly it stopped.Can you check my previous recorded?I haven't used any third party app yet.Please help and unsuspend my id.please help me and understand my problem

MY ID : [protected]
Game Nmae : 007 GOLU FF

I have received an offer on whatsApp sent by freecharge.. Activate pay later services and get 3 months Amazon Prime subscription..

I have activated pay later and done Video kyc, transaction also done.. repayment also done...

Nothing received...

I contacted them received reply as not eligible to get reward...

I ask this fraud cheater foolish company if I am not eligible than why you have sent me whatsApp offer to activate pay later???

I already sent request to close my pay later and also wallet services but no one responded...

. Immediately initiate strict penalty of 5, 00, 000 on this company...

Also provide my subscription or else close my account immediately...

PS: I suggest every one don't use freecharge wallet or pay later services as these are fraudest all the time...

Screenshot of whatsApp offer enclosed..

Siddharth panigrahi

Fri, Mar 24, 9:28 AM (2 days ago)

to nodal.head, Freecharge
Hi Sir,

I recharged my wallet with 50000 on 22nd March 2023, and tried to transfer back to my bank account which I had earlier done many times. But from the last 3 days my 50000 is not being transferred to my bank account and neither is being credited back to my wallet .I have sent a complaint many times without any resolution .

Please help me as I have a medical emergency because of which I require this amount. .

Please request your help in transferring back this account.

I have done recharge through free charge app for [protected] with Rs839 on Feb 15th 2023.

The recharge shows success in app but Airtel team mentioned they didnt receive any money.

Free charge asking mail confirmation from Airtel.
Airtel team mentioned you have done recharge through free charge app and how we can give mail confirmation.

Please solve my issue

I avail a credit line of 1645 for an electricity bill payment which was due on January 5. I paid the amount through freecharge app selecting Kotak bank UPI on 5th jan at 5Am. The amount was debited from my Kotak account of Rs. 1645. Freecharge levied bounce charges and also additional interest around 800Rs for their mistake. Their executives refunded me Rs 1645 on 19th January and asked me to pay 2415 on 19th January. I had a loss of around 800Rs even after making payments on time. Their executives are pathetic who harassed me everyday and finally fooled me to get a cash back of 800Rs instantly after making the payments. These are hard earn money and this way an ordinary citizen can’t reimburse it back due to no platform to outreach.

I have mailing them since december but I see irrelevant stratageis by them towards me to stop account deletion.
even i have used paylater once but it is affecting my credit score showing 60000 EMI i have and paying every month.
I have confirmed them several times but im not getting a real resolution from them.
I have attached mail screen shot you can see how they are reply in they are taking much long tie to process request.
freecharge user mail: [protected]@gmail.com

I have completed a offer of freecharge and they are not giving my cashback, even they have stopped replying me and started ignoring my mails and tweets.