Nvsp — not getting any response on my mother's inclusion of name

Address:410210

My mother's name was mysteriously deleted from the voters list... How and why... Only you guys can answer.

Anyways, i filled-up for 6 online and have submitted it on nvsp portal. Her application has been verified on[protected]. However, since then there is no change in the status at all!!! I have written to the nvsp team and there is no response whatsoever from them.

The details of my mother's application is as follows;

Name = shubhada nandkumar pradhan
Age = 76
Reference number = ooe[protected]

Can someone please check and revert on this urgently?
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I was got a response from the site as field verified before 1 week. but don't get status till now. so, is this process is taking more time to reply to the applicant about the status of the submitted request?

My ref no: OYN[protected]
I had applied for voter id card online 1 month ago but when i checked the process of it i came to know that further process is not being done so i want to know when i will get my voter id card ??
Applied online for the voter id card on www.nvsp.in.
Application date: 24 January 2019
Application id: OEH[protected]

Today is 7 Feburary. Not proceeded a single step since begining.
Not expected this a couple of monthe before elections.

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