[Resolved]  Nykaa.com — Return request

I ordered products when the expected delivery date was 8-9 february but received late so i placed return request as soon as i received my product but they rejected my return request and also the shades of the products is different as shown in product description. But they cheated the customer I'm Totally disappointed with the service. I have the tag, invoice, everything with me, still you guys have rejected my return twice without describing any reason. I am highly disappointed with the service. This is a cheat you are doing to the customers.