Nykaa Fashion — Refund not received for the cancelled order and did not receive another prepaid order

(Order ID: NYK[protected] I had placed a order worth Rs7534 on 3rd December 2024 with Nykaa Fashion, but I cancelled the order as soon as I placed it and as per their policy I should have received the refund within 5-7 days and its more then 7 days now and still no update on the refund and the help line center is useless.

(Order ID: NYK[protected] I had placed an order (which I pre paid for worth Rs7399) on 3rd December 2024 with Nykaa Fashion, which was supposed to be delivered on 9th on December 2024, but the order is still not delivered and there is no further update on the app for the delivery. No help from the ORM team as well.

Total amount stuck with Nykaa Fashion Rs 14934
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