O General — Complaint AC Not Working from last 2 weeks (COMPLAINT NO-GHA[protected]

Address:

Prestige Cosmopolitan, No.36, 8th Floor, Sardar Patel Road, Guindy, Chennai - 600032 Tamil Nadu, India

Hi.. O GENERAL TEAM

Reg mobile no-[protected]
Name -Dr.Shakti
COMPLAINT NO-GHA[protected]

still no response

I am writing this letter with a complaint regarding your services. Since the past 2 week, the AC in my house has not been working. In the start, I was very pleased with the AC.

However, since the last week, it hasn’t been cooling. I called your customer care to ask someone for help and they assured me they would send someone to fix the problem. After complaint 1 technician has been visited our house and told to us PBC against outdoor has been not working. We take to 4 days for replace new PBC. But many time to chasse your help line we don’t received response.

We want to bring to your notice that I am facing problems in the product. The AC is not working. Since the product is still under warranty, I would either like to get the product repaired or replaced or provide right time for fix the problem.

ONLY 3 WEEKS HAS BEEN PASSED AWAY FOR PURCHASED. IN THIS DURATION AC DOOR NOT WORK VERY POOR QUALITY.

I FUTURE WE CAN’T SUGGEST TO ANY ONE FOR BY O GENERAL AC.