Hi,
I purchased a Vitamin A, Night Cream from O3 website a few weeks ago. The cream label mentioned that it is for all skin types and no other warning was given. I applied the cream at night and when I woke up in the morning, my area under my right eye was completely swollen and I had red dots all over my face.
I applied ice, but the red dots increased throughout the day. In the evening, I consulted a skin specialist and after taking oral and cream form medication for 3 days, the reaction and red dots disappeared.
I put a complaint in the form of mail to O3 mail provided on their website and they replied that ticket will be resolved in 48 hours, but no reply was given from their end after multiple mails.
Not only I wasted Rs 800 on the cream but close Rs 1500 on the skin specialist afterwards.
I need my refund as well as grievances.
Also, when I researched about this project, I found that many people have complained the same allergic reaction to this product in Nykaa review.
Therefore, this product needs to be off the market as it is highly dangerous to people!
Please look into the matter and find a solution as soon as possible!
Thanks & Regards
Ranu Agarwal
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