Comments
Dear Bhanu Korubilli,
We're sorry you experienced withdrawal issues, and we didn't notice your review earlier. Regrettably, we didn't have our presence on this website before. Regardless of the time that has passed, we wish to clarify the matter and explain to you what happened.
Upon checking your case with our team, we found that the system declined your withdrawal request due to an invalid IFSC code, and the funds bounced back to your trading account. Our team emailed you with details, and as we haven't received your response, we kindly ask you to check your inbox or write to us at [protected]@octafx.com. We'll be happy to help you withdraw your funds.
Please note that our Finance Department usually processes payments within 1-3 hours. However, if your request is taking longer, we ask our clients to reach out directly. Also, we wish to underscore the importance of carefully checking your payment details before placing a payment request to avoid similar situations in the future.
That said, we're looking forward to hearing from you anytime soon.
Kind regards,
OctaFX Rep.
We're sorry you experienced withdrawal issues, and we didn't notice your review earlier. Regrettably, we didn't have our presence on this website before. Regardless of the time that has passed, we wish to clarify the matter and explain to you what happened.
Upon checking your case with our team, we found that the system declined your withdrawal request due to an invalid IFSC code, and the funds bounced back to your trading account. Our team emailed you with details, and as we haven't received your response, we kindly ask you to check your inbox or write to us at [protected]@octafx.com. We'll be happy to help you withdraw your funds.
Please note that our Finance Department usually processes payments within 1-3 hours. However, if your request is taking longer, we ask our clients to reach out directly. Also, we wish to underscore the importance of carefully checking your payment details before placing a payment request to avoid similar situations in the future.
That said, we're looking forward to hearing from you anytime soon.
Kind regards,
OctaFX Rep.
We're sorry you experienced withdrawal issues, and we didn't notice your review earlier. Regrettably, we didn't have our presence on this website before. Regardless of the time that has passed, we wish to clarify the matter and explain to you what happened.
Upon checking your case with our team, we found that the system declined your withdrawal request due to an invalid IFSC code, and the funds bounced back to your trading account. Our team emailed you with details, and as we haven't received your response, we kindly ask you to check your inbox or write to us at [protected]@octafx.com. We'll be happy to help you withdraw your funds.
Please note that our Finance Department usually processes payments within 1-3 hours. However, if your request is taking longer, we ask our clients to reach out directly. Also, we wish to underscore the importance of carefully checking your payment details before placing a payment request to avoid similar situations in the future.
That said, we're looking forward to hearing from you anytime soon.
Kind regards,
OctaFX Rep.