We're sorry to read about your trading experience with our brokerage. Unfortunately, we couldn't identify you on our system and verify your complaint. Therefore we'd ask you to email us at [protected]@octafx.com, and our team will be happy to look into this for you.
By taking this chance, we wish to mention that Forex trading involves a certain degree of risk, and losses are possible. We always encourage our customers to practice beforehand and learn Risk management. In this regard, we provide plenty of educational content that is free.
Our apologies for the delayed response.
We're sorry to read about your trading experience with our brokerage. Unfortunately, we couldn't identify you on our system and verify your complaint. Therefore we'd ask you to email us at [protected]@octafx.com, and our team will be happy to look into this for you.
By taking this chance, we wish to mention that Forex trading involves a certain degree of risk, and losses are possible. We always encourage our customers to practice beforehand and learn Risk management. In this regard, we provide plenty of educational content that is free.
We're looking forward to hearing from you soon.
Kind regards,
OctaFX Rep.