Dear Sir,
Th eamunt of Rs 15223 was credited from By Indian Bank Account but it is not credited into my Octafx Account. The date of transaction is 13 April 2022.
We're very sorry that your payment took longer than you expected.
We are pleased to inform you that our team has investigated the issue and found that the funds have been credited to your account. We hope the issue is resolved, but if not, please email us at [protected]@octafx.com, and our team will be happy to help you.
By taking this chance, we want to inform our community here that our Financial Department has made significant improvements over the years and ensures to process most payments within a few hours, with rare or no delays.
We hope you're still with us and look forward to hearing from you soon.
Our apologies for the delayed response.
We're very sorry that your payment took longer than you expected.
We are pleased to inform you that our team has investigated the issue and found that the funds have been credited to your account. We hope the issue is resolved, but if not, please email us at [protected]@octafx.com, and our team will be happy to help you.
By taking this chance, we want to inform our community here that our Financial Department has made significant improvements over the years and ensures to process most payments within a few hours, with rare or no delays.
We hope you're still with us and look forward to hearing from you soon.
Kind regards,
OctaFX Rep.