| Address: | 560078 | | Website: | www.olacabs.com |
I have been having a horrible experience off late with OLA cabs. Their drivers are rude, there is always a bad stench emanating from them and the car, they are rash and often end up ramming into other vehicles and they are never on time and are always on their phone while driving. I wish to bring to your notice one recent case which demands strict action.
i prebooked an OLA cab on Thursday (16th June 2016) night for a ride that i wanted to take on Friday morning (17th June 2016) for 8.30 am. I received a text message at 8.15 am that shared the details of the driver and so i called him. He blatantly refused my request and said that he had not received any complaint and said he will not come and pick me up. So i politely requested him and said that i had the booking so he could check his phone and consult with his OLA office and come to serve me. But he was so rude and yelled saying that he was not going to come as he had no booking. He even went to the level of complaining to OLA on me that i cancelled the ride. This is totally ridiculous and unacceptable given the fact that i reply on cabs like these to get to work everyday and have been a regular customer spending hundreds each day.
Please find below the driver details :
Mr Channa (+91 [protected])
Car : Silver Etios (KA03AA7185)
Please take strict action. He should not be so rude especially to women customers and it is his duty to atleast make an attempt to get the issue sorted with his office rather than push the blame on my head. Was this information helpful? | 
