Ola Cabs / ANI Technologies Customer Care
ANI Technologies Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5594
COMPLAINTS

Ola Cabs / ANI Technologies Customer Care

ANI Technologies Pvt. Ltd.

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Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 6735 0900  [Regd Office]
up
1428
down
557
up
316
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151

Fax:
Fax:
+91 80 6735 0904  [Regd Office]

Additional info
Registered Office
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru 560034
Tel: +91 80 6735 0900
Fax: +91 80 6735 0904

Headquarters
Maruthi Infotech Center, A Block - 5th Floor, Challaghatta, Bengaluru 560071
Tel: +91 80 4665 5300

Customer satisfaction rating
1%
Complaints
5594
Pending
0
Resolved
81
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / Ani Technologies — charged cancellation fee crn 2176087531

 Velmurugan Arumugam on Nov 17, 2018
Just now complaint sent to support@olacabs.com, seeking your help to waive cancellation fee applied to my account which is of driver did cancellation on his own.
CRN [protected] dated 24-aug-2018 8 am got call from Ola driver, he said not willing to come outstation trip and he cancelled the trip on his own. Immediately I had booked CRN [protected] at 8.01am and made round trip on same day and return to Chennai at 6.04pm paid Rs.3761. surprise to know Rs.150 applied to my account as cancellation fee which driver had to be blamed and bared by him. Please remove cancellation fee from my account....
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — ola staff complaint (abhinandan yadav)

 Rdwivedi on Nov 17, 2018
This complaint is regardig mr abhinandan yadav who have picked me up from takrohi from my house and the drop location was HT HOUSE gokhale marg hazratganj at the time of the drive what i have given the instruction was not entertained by the driver he has done toatlly opposite what i said him i told him to drop on the exact location he dropped me to outside of the location very pathetic service of the driver he harrased me all the way...
Complaint comments  Read comments Complaint category Employees

Ola Cabs / Ani Technologies — ola rental ride on 16.11.2018

 abhai varma on Nov 17, 2018
Dear sir,

I booked a rented ride today, in a mini for 2 hours duration and 20 kms.
I started my journey from my residence to mtnl office, chitra vihar which is approx. 2 kms. After a brief stop over i continued my ride to 164a jor bagh and again after a brief stop went to the delhi gymkhana club at 2 safdarjung road, new delhi 110001. Here my stop was for about 2 hours and then i rode back to my residence at a52 swasthya vihar, delhi 110092.
All my efforts to end the ride and i was shocked to receive a bill of rs 1124 which i paid in cash since i had used my servant's...
Complaint comments  Read comments Complaint category Other

Ola — not reporting

 satish chand jain on Nov 16, 2018
I booked a prime vehicle from ram dawra road, paharganj to ansari road daryaganj, new delhi and the price shown to me was 170/- the car number was dl1z1131 and my otp was 3110, driver number [protected]
I spoke to him at 0915 and he told me he is at connaught place and told me
It will take 10 mts. (Whereas it should not take more than five mts)
He did not report till 0930 and i had an important meeting to attend which i missed
Please take the necessary action...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Ola Cabs / Ani Technologies — very high fare for rental car

 bapipaul4499 on Nov 15, 2018
I am rent a mini car from bablatola to howrah. the fare show rs 480 average. but the driver name suman mobile number [protected] and ola cab no. WB19G 2927. HE TOLD THAT MG ROAD IS VERY JAM I AM GOING TO SECOND HOOGLY BRIDGE. HE ROUND ALL KOLKATA & HOWRAH AND CHARGE RS 852.
I AM BOOKING OLA CAB 26TH OCTOBER 11.40 AM. please back my excess fare immediately then i very thankful to you....
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — amount deducted from my ola money account wrongly

 mhkhan hamidkhan on Nov 15, 2018
I have booked ola out station from adaheight agra to igi terminal 2 on 15/11/2018 video crn [protected]. I have paid rs 2950, beside that i have paid rs35 at agra ring road, rs 100/ on dnd fly over. To driver rattan singh.
I was surprised when you have also deducted rs623/ from my ola money account.
Thus total amount i have paid for agra to delhi 2950/
35/
100/
623/
Total rs 3708/
You are requested to recredit to my ola account rs623/
Thanking you

Yours faithfully

Mohd hamid khan
Mobile [protected]
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Ola Cabs / Ani Technologies — ola cabs fraud

 cgoscar on Nov 15, 2018
Dear sir,

I have used ola on october 26th and paid rupees 156, crn[protected], umar shareef and on november 7th for 187 rupees to the driver, crn [protected], appu d, and whenever i have used ola or uber, i pay the driver the total amount at the drop of point and no driver of ola drives you for free from point a to point b.

Request you not to send reminders on my mobile or my email for fraudulently extracting money from customers which is extortion, we will be forced to file a criminal complaint on ola and take this matter to court.

Thanking you,
Complaint comments  Read comments [1]Complaint category Taxi

Ola Cabs / Ani Technologies — driver forced me to get out and ended the trip

 Vivekja on Nov 15, 2018
Mon, nov 12, 12:13 pm₹74
Mini•crn [protected]

I booked an ola 3 days back and cab came. After getting in driver asked me how i am paying. The driver forced me to get out and ended the trip when he got to know that i am paying with ola money. Please take action against the driver and refund the amount.

I had to book one more ola for my travel.

Regards

Vivek simon

[protected]...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — driver & ola service policy

 mahua gupta on Nov 14, 2018
1. 14/11/2018 micro crn [protected] i had booked at around 7.30 am for a ride at 9.30 am. The driver didn't report by 9.38 am. When i called, he refused for the pick up location. My next cab booked by ola arrived by 10. I was late by 40 minutes.
My complaint : when there is no compensation and discount when the customer has to suffer because of fault of ola & its partners.
2. 14/11/2018 micro crn [protected], booked at 17.35. After waiting for 16 mins, when i called the driver, he asked me the drop location and cancelled the ride. I had to wait outside office alone and wait for the...
Complaint comments  Read comments Complaint category Car Rental

Ola — cancelling cabs, keep changing cabs while a single cab is booked which leads to waste of time and no customer care support on call

 Ismail.s on Nov 14, 2018
Yesterday, i was dropped by my company transport at thane station sharp at 7 pm. Then i had decided to book ola cab to go home. I did. 1st ola cab was book, the time for that was showing 17 mins, which was fine. I was waiting, after 8 mins the cab got changed to some other cab by its self and the time for that another cab was 27 mins with the cnr no: [protected], because the wait time was too long, i cancelled the cab. Then i booked an another cab with cnr no: [protected], driver's name is santosh ramchandra teli, there was drop reflecting in that cab which was suppose to be dropped somewere near...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — charged extra money from parents

 Singhnitesh4127 on Nov 14, 2018
I book an ola cab at 4:30 am from suswahi to assi varanasi after the trip the bill came on my phone is 135 rs and he charged my illetrate parents 205 rs... They doesn't have any phone to ask
Me for bill... When they came after the trip they tell me how much he charged... I have the bill screenshot and driver details... So kindly tell me what should i do...
Complaint comments  Read comments Complaint category Unauthorized charges

Ola Cabs / Ani Technologies — ola rental car fares - regarding

 Ayanoly Sravan on Nov 13, 2018
I am ayanoly sravan. I had taken a ride in ola on 13/11/2018 at 6:00am. I booked for rental on 2 hours and 10km category. I have applied a coupon also. But i reached the destination in 51 min and just covering 32km. But in ola invoice after rive it charged extra rs.104 for 10 km. My trip number is :crn[protected] i need quick explanation for this.
Hope to hear from you soon......
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola outstation rates

 Vini Venugopal on Nov 13, 2018
I have booked for an ola outstation cab from bangalore airport to mysore and it showed me the estimate for 2020 rs, but at the end of the ride, i was charged about 2490 including airport toll tax and 95 rs as additional toll amount. When contacted customer service, the agent was telling the estimate amount will not be the same, where in i have entered the pick up and drop location correctly and haven't stopped the cab in any mid way. We have opted for their low priced cab, and was showing that the price wont exceed 2020. There is a huge margin in the fare and they are not accepting that they have...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs — take extra amount

 Asma Khandakar on Nov 13, 2018
I booked a ola auto from c v raman nagar to narayana hospiyal, bommasandra. While booking its shown rs303 but after dropping its rs 231 which i seen very late during my next booking. I paid to the driver but he didn't return me yet. I want my money back. Tell me how can i get my cash back. When ola take panelty charge for cancellation then you people also take some steps regarding this matter also.....
Complaint comments  Read comments [1]Complaint category Car Rental

Ola — complaint about extra charge paid to ola for 15km ride

 rituseth on Nov 13, 2018
I have booked micro in ola cab 11th nov, timing around 9:30 from jaipur railway station to jagatpura... The fare was shown around 300 at the time of booking... N when i checked it during trip i have to pay 568 rs, which driver took... When i have called ola support... They said i have to pay this amount coz there was peak time... I want to raise compaint that just for 15km ride... They have overcharging the customers n making us fool.. By saying ~8rs/km if there is peak time then they charging 5x the original charge... This is not fare... We have to suffer... I m attaching the total fare receipt...
Complaint comments  Read comments Complaint category Car Rental

Ola — non refund of cancellation charges

 Srikar Alamuru on Nov 12, 2018
Sir/Madam,
I, A S K Srikar, have a complaint against Ola, for not refunding the unauthorised cancellation charges. I booked a cab on 29June 2018 at around 0100 hrs in the early morning from Nagpur Railway Station to Kamptee Cantt area. The first driver after showing up at the station, rejected that he couldn’t come as it was late in the night. He told me to book another cab and assured me that no cancellation fees would be processed. But as soon as I booked another cab, I received a message regarding cancellation fees. He told me that they would be credited, if I talk to the customer...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — driver cheated us-took extra amount

 Navya C on Nov 12, 2018
Date of incident - 11 Nov 2018.
Driver contact number - [protected], 91 [protected]
Driver name- Shivegowda C

Yesterday night we booked ola cab from Indira Nagar to JP Nagar 5th Phase.
Estimated amount it has showed was 222/-. After dropping us near my home driver said the bill was 417/-. We said we it was showed as 222/-, but the driver didn't agreed and he demanded to give 417/- and he said we will get the money back within short period. He took 420/-, but he didn't ended the trip, he left from that place. I called him to ask him to end the trip. After 5 mins...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — dropped at in mentioned place

 Nishanth.u on Nov 11, 2018
I booked ok a cabs from marina beach - litigator cab number 9461. Otp number 1355 registered mobile number [protected] time around 20:45
Compliant
He as dropped in mentioned area
He is fighting widths
Booked from mariana beach - kodigayur but he dropped in prenatal sail v r small kids
I want feed back take action against driver name vedanth [protected]...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Ola Cabs / Ani Technologies — compiling about driver

 Bothra hanuman on Nov 11, 2018
Toady I book an ola but he didn't turn up for 20 minutes... Their after I booked uber without canceling ola...but after arrival Of uber after then 15 minute ola driver called me and started very slang language... Which I cannot share also...I didn't except such kind of driver. From ola...request you to take. Some serious actions against such Driver. Using such dirty language... Contact no. [protected]....
Complaint comments  Read comments [1]Complaint category Car Rental

Ola Cabs / Ani Technologies — snake at passenger seat!!! international tourist

 Kbra on Nov 11, 2018
Urgent safety issue with ola cab for international tourist!

I was travelling from agra to delhi with an ola cab which picked me up from my hotel. After i started my trip i realized there was something next to my seat, a snake!! It was at the seat next to me under my bag and it was moving! That moment i panicked like crazy and i jumped to front seat next to the driver. The driver stopped the car i jumped out from the car and started jumping at the road. I do not even remember how the driver took the snake out from the car. I called my friend he came and picked me up from that road....
Complaint comments  Read comments Complaint category Taxi

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