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Ola Cabs / ANI Technologies Complaints & Reviews

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Updated: Nov 15, 2025
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Ola Cabs / ANI Technologies reviews & complaints(9503)

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M
manish_sharma_1991
Nov 15, 2025
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Extremely Unsafe Ola Ride No Action Taken by Support

Address: Kalamboli

I booked an Ola cab for my aged parents, and the experience was shocking and completely unacceptable. The cab had a broken window, glass pieces inside, and was in a very messy condition. Midway through the journey, traffic police stopped the driver because he did not have a driving licence or proper documents.

Even after this, the driver forced my parents to pay the full fare (₹711) and asked them to book another cab on their...
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Samanvi sharma
from Kurukshetra, Haryana
Nov 6, 2025
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Complaint Against Ola - Overcharging by Driver and Improper Fare Adjustment

I booked an Ola ride on 5nov from Indira Gandhi T1 to New Delhi railway station .The estimated fare shown on the app was ₹501, but the driver overcharged me and the final fare was ₹1995], which was much higher than what was displayed before booking.

I raised the issue through the Ola app and customer support but did not receive any satisfactory response or refund. This is clear overcharging and misleading pricing practice.br...
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I have Ola S1X scooter, which I purchased on 13th June 2025.

Just within one month of purchase, the scooter started showing sensor-related issues. I promptly registered a complaint, after which, and only after continuous follow-ups, the company finally repaired the issue at their authorized service center.

However, within 10–15 days of that repair, my scooter again developed a new problem. Upon inspection at...
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Gulam Husain786
from Raipur, Chhattisgarh
Oct 28, 2025
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Outstation audit pending...

Address: Raipur ( Chhattisgarh)

Outstation audit is pending
Me Ola me prime Sedan ki car chalata hu CG04LS3767 aur mere Ola partner App me duty settings par outstation rental category ko on kar k apply kar raha hu to. Outstation audit is pending ye likh k aa raha hai par outstation rental category on nhi ho raha hai please meri problem ko thik kar do... 2 years ho chuka hai abhi Tak thik nahi hua hai. Contact number - [protected]...
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A
amarendra51
from Noida, Uttar Pradesh
Oct 17, 2025
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Wrong Charge deducted

Dear sir,

CRN Number: [protected]
OLA Request Number: 15467675

I have booked cab on 4th of October at approx. 11:30 pm. At the time of booking it shows cab will reach within 4 min. I have wait more than 10 min. In between booked cab number changed 2 times. So I have cancel it and book cab from another cab provider.
I have raised complain about the same and got confirmation from customer support...
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Address: Agra

I bought an Ola scooter on March 12th, which broke down on August 31st. I handed it over to the Ola service center for repairs, but I haven't received it back till October 13th, causing me daily losses. The service center isn't giving me clear answers about when I'll get it back. I should be compensated for the losses I've incurred, and I want my scooter back - or they should give me a new one."

Key Points
- *Purchase...
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M
mahajan.priyanka712
from Pune, Maharashtra
Sep 16, 2025
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ola s1 pro electric scooter

Address: OLA service station, tathawade,pune

I have OLA S1 pro electric bike. My scooter is having some issue with the display. My scooter is not getting started. Showed to the nearest service station, they said some issue with the BCU. Currently BCU is not available they are saying. Kept my bike for 8 days at their service station. Now they are saying that this service station is closed and they cannot check the issue. Went to nearest other OLA service station they say ticket number...
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C
chetnavijay
from Sakti, Chhattisgarh
Aug 2, 2025
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Subsidy

Address: SAKTI

I buy ola scooty but after 1 year and 2 month my state subsidy is not claimed by ola company. I also visit my rto, they inform me that ola company is not login subsidy claim of your scooty. I many time claim to ola company but there is no solution.
please help
chetna sahu
mob [protected]
ola scooty registration no - CG11BM7890...
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U
Urvesh_Vasani
from Mumbai, Maharashtra
Jul 12, 2025
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Address: Ola Campus, Wing C, Prestige RMZ Startech, Hosur Road, Municipal Ward No.67, Municipal No. 140, Industrial Layout, Koramangala, Bengaluru, Karnataka

I hope this email finds you well. I am writing to request the activation of the e-SIM for my EV. I have raised this query multiple times via
the Ola backend support system, but unfortunately, I have yet to receive any acknowledgement, response, or resolution to my issue.
I would greatly appreciate it if you could prioritize my request and provide assistance at the earliest convenience. If further details are
required from my end to facilitate the activation, please let me know.
I look forward to your prompt response and assistance in resolving this matter.
My vehicle number is MH 47 BR 6654
Chassis Number: P53AWDCC6DBA04591
Previously also I have raised the same concern but not recieved any response. Attached the mail chain.
Once I visited the service center with the ticket they said backend team is responsible for action and they will take care of it. But not
received any response from your side.
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    Payment got deducted from ola postpaid, but driver also take UPI because he said his ola account is blocked & not showing amount.

    Why should I pay twice if I already pay though UPI and having proof, kindly ensure driver has active account or not. As a customer I can't know his account is blocked. He shows me that's why I pay him through UPI.

    I raise a ticket several times but without any resolution...
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    S
    Siva1231
    from Guntur, Andhra Pradesh
    Jun 16, 2025
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    Blocked my ola account by ola cabs without any violations

    Address: Guntur

    Dear Customer Team,

    This is Vijaya Lakshmi.My ola cabs account is permanently blocked by Ola cabs with mobile number [protected].

    Yesterday, I had booked an outstation ride, scheduled for early morning today at 6:00 AM. Driver cancelled the scheduled trip at 6.00 am today without intimation, which caused inconvenience.

    Unfortunately, due to multiple operational issues on the driver's side, I was...
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    A
    Abhishek Shekhar123
    from Bengaluru, Karnataka
    May 28, 2025
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    Refund not initiated

    This is most fraud company I ever seen. I ordered for parcel on 17th May and it was cancelled. So there was rs 86 to be refunded to me within 5 to 7 working days. Till now I have not received. Customer care doens't care and they are not returning my money. Is this your father' s money. ? I was my money back at any cost.
    Sharing CRN no [protected]...
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    Address: Ola Electric Technologies Pvt Ltd, Old Industrial Area, Bhilwara Road, Chittorgarh, Rajasthan - 312001

    Dear Greivance Team, I am raising a formal complaint regarding my Ola S1 X Plus (VIN: P53BADCA3CMA05007), purchased on 26th December 2023 (Invoice No. RJ[protected]. Along with the vehicle, I also purchased your Extended Comprehensive Warranty Plan (Invoice No. RJ38078820, dated 27th December 2023) covering the scooter, charger, and other major components. The warranty is valid from 18th January 2027 to 17th January 2029, but the vehicle is...
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    @
    @srk@gmail
    Apr 16, 2025
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    Ola outstation station audit pending

    AP39UA6437 phone number [protected] please resolve...
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    P
    Piyyyyyy
    from Bengaluru, Karnataka
    Apr 3, 2025
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    I recently placed an order on the Ola Food app, but it has been significantly delayed beyond the estimated delivery time. Unfortunately, I have not received any proper updates regarding the delay, and I am unable to get assistance through your support channels.

    Order Details:

    Order ID: ONDC_796343NX53PN

    Restaurant Name: Just fresh point

    Order Placed At: 5.16 - 03/04/2025

    Estimated Delivery Time: 6.22
    They doesn't give any support and they automatically close my complaint ticket and I am unable to connect with any customer care executive. Please help me
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      R
      Rudra Sena Reddy
      Apr 3, 2025
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      I was booked a ride payment was done twice in phone pay

      Address: Sri sairam nilayam, Sri sairam enclave, opp vijetha super market, Bandlaguda jagir,hyderashakote, suncity

      Dear Ola Team,

      I booked a ride from Lakdi Ka Pul to Veera, Kapila Nagar, with a fare of ₹158. I made the payment via PhonePe, but it showed as "Payment Pending." The driver informed me that he had not received the payment and requested me to pay again, assuring that he would refund the first transaction if it was later received.

      Since the initial payment was eventually processed, I kindly request a refund...
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      V
      Vickx007
      from Delhi, Delhi
      Apr 2, 2025
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      1. Facing multiple technical issues in ola electric scooter. I've raised multiple tickets for the same but every time ola service center engineers make different types of excuses and I have to return without solution.
      2. The service centre team never share escalation matrix, so that a customer can escalate.
      3. I've raised tickets on call, email but their response is always poor.
      4. My another issue is- my mobile number has changed and old mobile number doesn't exist. When I asked them to change my mobile number, they asked me back to login the app and change the number. This is so senseless because no one can login the app if the registered mobile number isn't active because I can't receive OTP.
      5. I informed them that my old number isn't active, but then they did not reply.
      6. I emailed to grievance officer for quick help but no response from their side ass well.
      7. My current ticket numbers are[protected]/07721504/[protected]many more unresolved tickets in last few months)
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        N
        Mar 18, 2025
        Mar 18, 2025
        This thread was updated on Mar 18, 2025
        Resolved
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        Resolved

        Blacklisted of my vehicle MH46AD6068 SWIFT DZIRE

        Sir, My Name is Nihar Mandal from Panvel Navi Mumbai, i purchased a second ola fleet car from a car dealer but due to some reasons I recieved the TTO FORM SET (owner transfer form ) 3 months late after purchasing the car and I'n that certain period of time my car got blacklisted by your company .My Car Number is MH46AD6068 Maruti Swift dzire petrol cng .It is blocked by the panvel 46 Rto office .. please help me to resolve this issue as soon...
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        G
        Gulam Husain786
        from Raipur, Chhattisgarh
        Mar 16, 2025
        Dec 16, 2025
        This thread was updated on Dec 16, 2025
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        Address: Raipur (Chattisgarh)
        Website: Ola

        Outstation audit is pending
        Me Ola me prime Sedan ki car chalata hu aur mere Ola partner App me duty settings par outstation rental category ko on kar k apply kar raha hu to. Outstation audit is pending ye likh k aa raha hai par outstation rental category on nhi ho raha hai please meri problem ko thik kar do.
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          M
          miles42
          from Bhopal, Madhya Pradesh
          Mar 7, 2025
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          Ola foods

          I ordered from ola food
          from pizza hut 2 pizzas
          and the food was spilled all over
          the app complaint are useless they close within minutes of raising giving a autobot message
          this is harassment
          order id and proof are attached...
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