Ola Cabs / ANI Technologies Customer Care
ANI Technologies Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
6456
COMPLAINTS

Ola Cabs / ANI Technologies Customer Care

ANI Technologies Pvt. Ltd.

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Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 6735 0900  [Regd Office]
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1636
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658
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396
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Fax:
Fax:
+91 80 6735 0904  [Regd Office]

Additional info
Registered Office
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru 560034
Tel: +91 80 6735 0900
Fax: +91 80 6735 0904

Headquarters
Maruthi Infotech Center, A Block - 5th Floor, Challaghatta, Bengaluru 560071
Tel: +91 80 4665 5300

Customer satisfaction rating
2%
Complaints
6456
Pending
0
Resolved
99
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / Ani Technologies — ola miscalculated my bill

 Anuja Jadhav on Jun 25, 2019
I booked OLA cab from Mumbai Airport to Pune. The whole journey was expected to cost 2000 plus toll. However, at the end of journey I was made to pay 600 RS more for a UI flaw of the app. The call center said they do not have a refund procedure and receive lot of complaints for the same reason. My problem is I should be charged for km, wait time, parking price, toll and not for such artificially manufactured price....
Complaint comments  Read comments [1]Complaint category Taxi

Ola Cabs / Ani Technologies — high billing on extending travel destination

 Amiya Agarwal on Jun 25, 2019
CRN:[protected] on extending the destination from vikas puri to dwarka from pitampura, the initial fare of 176/- swell upto to 544/- How is it possible to charge 3 times more for lesser distance and time. Is it not unfair practices? No revised estimated fare was shown to me when i had to change my final destination. upon raising the complaint, resolved without and proper explanation or refund....
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — misbehaviour by ola driver shaikh mohammed with lady passengers

 Anil Kumar Kucheria on Jun 25, 2019
Yesterday, I had written about the behavior of the Ola Cab, number ending with 5406, Driver Shaikh Mohammed with the lady passengers who caught it on 23-June-2019 from Alpha-3, Alpha Market, Irla Area, Mumbai-400056 at around 9.30pm for Marine Lines- Maheshwari Bhawan. The fare for the selected sector was Rs.431/- shown in the mobile at the time of booking but it increased to Rs.514/- after reaching the destination through Sea Link. The driver started abusing the lady passengers when they questioned about the fare hike and shouted using filthy language to them for not having change of mere Rs.4/-.
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — harassment by the ola cab service providers

 Somsatya Tanwar on Jun 25, 2019
I had booked a ola cab from Delhi to Jaipur on 23/06/2019 at 230 PM. At 1 PM, the driver namely Mohit, CRN[protected], vehicle No-HR 69 C 1894 had contact me and asked the ride details. I provided him all the details about the no. of passengers, pickup address etc. The driver asked me if I can come right now, then I told him don’t come now and come at 2.30 pm only because I have also booked another ola cab for Jaipur at 230 PM for my other guests also and they can also start at the same time. He told me to cancel another vehicle and told that he has another vehicle of his friend and they both can...
Complaint comments  Read comments [1]Complaint category Car Rental

Ola Cabs / Ani Technologies — cab number ka02af8623

 ABcomms on Jun 24, 2019
I want to complain against ola or ani tech. I was in a situation today where i didn’t know how to address this! This car is ahead of mine and the driver brakes ahead of my car suddenly. Nothing happens but he gets out accusing me cursing me and showing me a broken bumper that was already broken (Nothing on my new black car suggests that i hit him) i told him to not use vile language but doesn’t matter to him.. He tirades in trying to extort money. Ola has no redressal mechanism no one picks their call....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — ola cab driver shaikh mohammed's rudeness & misbehaviour with lady passengers

 Anil Kumar Kucheria on Jun 24, 2019
I booked an ola cab, number ending with 5406, got the opt as 9607 and fare as rs.431/- from alpha-3, alpha market, irla area, mumbai-400056 for marine lines-maheshwari bhawan for my elder sister-in-laws (My spouse's elder sisters). After reaching at the destination the fare in my & driver's mobile shown as rs.514/- which is higher by rs.83/-. My the said relatives questioned to the driver why the fare came so high, then he replied, u have to pay what its showing in my mobile, then the said relatives said, had the fare shown rs.514/- at the time of booking, we wouldn't have booked the ola, then he...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — taxi cancelled at last minute

 Akaash Johar on Jun 24, 2019
Refer crn no [protected]. Dated 24 jun 19.
The taxi was booked last evening for 7.15 am in the morning to report to yapral area in secunderabad... There was no intimation about the taxi for more than 12 hours.. The company cancelled the ride at the last minute and i could not get a taxi for one hour after that...
Another crn no [protected] was given to me at about 7.50 am. Even this taxi driver cancelled the ride... This delay caused me a lot of embarrassment and loss of face.. Please ensure that in future the details of the taxi driver are shared with the customer at least 6 hours in...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — cab driver denied ride because i had 2 pet kittens to be taken to the vet

 Navya p s on Jun 24, 2019
Lost a customer for regular vet visits. Had i known earlier that ola doesnt allow pets i wouldn't have booked a ride in the first place to the vet. Cab driver cancelled the ride after seeing 2 pet kittens with me saying pets are not allowed. That too they were secure in 2 cages. And they are persian kittens that are quiet by nature. I really dint get the logic. Better mention first itself that pets are not allowed. Anyway happily travelling in a non ola local auto to vet since then :)...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — wrong bill raised by ola

 Ajay Kant Mamgain on Jun 24, 2019
I booked micro cab from faridabad sector 55 to kashmere gate on 21 june and estimated fair was shown 648
I received swift desire and end of the journey i received bill amount 1258
I paid the same to driver because there was no error from driver side.
I was in hurry that time due to bus timing and tried many times to customer care but
It was not connected
Today i tried many times but no response from customer care help line
Please remburse my extra pay amount in my account
Crn [protected]
Please do the needful asap...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — ola cab drivers rude behaviour & overcharging of fare

 Anil Kumar Kucheria on Jun 24, 2019
On 23-june-2019 i booked an ola cab for my sisters-in-law from jaipur, the ola number ending the 5406, driver's name shaikh mohammed, the otp i received was 9706, and the fare rs.431/- from alpha-3 shop in alpha market, irla area mumbai-400056 for marine lines maheshwari bhawan thru sea link. But after reaching the destination the fare shown in the driver's mobile was excess by rs.83/- i. E. Rs.514/- when my the said relatives questioned why the fare so increased then he said this is only fare showing in my mobile, then my relatives said, had this fare appeared in the mobile at the time of booking,...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola driver shaikh mohammed's rude behaviour

 Anil Kumar Kucheria on Jun 24, 2019
Sir, i booked an ola cab on 23-june-2019 at around 9.30 from alpha market (Alpha-3) of irla area to marine lines maheshwari bhawan for my sister-in-laws, who came all the way from jaipur, the last four digits shown over my mobile were 5406 (And the otp was 9706) with the fare as rs.431/- but at the time of reaching at the destination the fare increased to rs.514/- then i questioned the cab driver as to how come the fare escalated so high then he, in a very rude tone, said what i can i do the fare is showing in my mobile phone, that only i have to charge. Sir, as we all know, the fare shown at the...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — charged without a ride crn3205852640 dt 14.06.2019 @8.02am by manikandan g

 nallinipriya on Jun 24, 2019
I booked a ride from central railway station to medavakkam but the ride was cancelled by the driver and ola money rs86 was debited and driver promised to return the money back the money and he gave his whatsup no [protected] and asked me to give the details of account no which i did. Several times i spoke to him and he promised that the money will be sent to me at the earliest. On 17th morning he said the money has been transferred and so far money has not been received by me. He has not given details of the transfer. For the fault of the driver i had to suffer and undergone the tension. Kindly do...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola cab broke down, still i was charged for the full day rental when i used only for 1hr. (crn 3236344752)

 GagandeepItten on Jun 24, 2019
When i reached ola support for reporting my cab broke down, i was kept waiting for more than 40 minutes but none answered my call. Today again i followed up and neeraj and vikram from customer support answered my call, to my surprise they said, there is nothing they can do. Car was not in a good condition, barely functioning and finally stopped working, customer support wasn't responding, where am i at fault in this or driving with ola was my fault. Finally being on the call with them for 35 mins they disconnected my call without any resolution....
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — fare exorbitantly charged & ola drivers rude behaviour

 Anil Kumar Kucheria on Jun 24, 2019
On sunday dated 23-june-2019 at around 9.30pm we booked an ola having its last number as 5406 from alfa 3, vile parle to marine lines, maheshwari bhawan. The amount shown as rs.431/- but after reaching the destination the amount to be paid shown as rs.514/- as the driver shaikh mohammed had added back the sea link toll amount too in it, when asked about the fare that it was 431/- at the tme of booking then he said you have to pay what is showing in my mobile and started shouting when we didn't have the change of re.4/- of 514/- then started using the filthy language to sisters-in-laws travelling...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Ola Cabs / Ani Technologies — cancelled booking which embarrassed customers at end time

 MrinalKantiGhosh on Jun 24, 2019
Sir/ madam,
I had booked an ola cab at agra on 23 jun 19 at 09.55 pm, ola confirmed and msg me that driver's details will provide 10 min prior and they provided that vide crn [protected], driver-madan mohan, however, at zero time i. E 9.55 pm ola cancelled my booking without any call or reason, by which me and my family faced huge embarrassed to reach at railway station in time to catch train.
I need a reply and punishment to the person who us responsible for this.
Thanks
Regards....
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — double charge once through upi and cash

 sandeepkadam83 on Jun 24, 2019
I was charged twice for a trip once by upi and cash. Now even after providing all relevant documents like bank statement, transaction message and letter from my confirming that beneficiary has received money. Still ola people keep denying to refund states i never paid them which is not true. Now i have been chasing them but not getting resolution

On sun, jun 23, 2019, 16:56 sandy_05102008 wrote:
Hello mr agarwal,

Niether you nor team has reverted back to me.

This is really disappointing.

On fri, jun 21, 2019, 21:46 sandy_05102008...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — fare demand

 Harshal Gawai on Jun 23, 2019
Ola booking of car of mr shashi bhushan dube, driver of mh46bb4070 done on 23/6/19 at 12.02 pm, from kalyan to vikroli. On boarding of car, the driver demanded rs 600/- fare instead of scheduled fare of rs 482/-. My grandma who was to travel denied and had to cancel the ride. Kindly look into this matter seriously. This is very disgusting and will spoil the reputation of the services given by you. Thanking you in anticipation...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Ola Cabs / Ani Technologies — unauthorised post paid claims.

 Chan_sim on Jun 23, 2019
There was no post paid limit ever requested for. All payments were made by either cash or wallet payment. There was call to fund rs. 50 to utilized 650 balance in wallet and close rs 700 due in post paid. While wallet balance is zero post paid balance not cleared. Deactivate post paid limit immdtly after adjusting wallet balance rs 700 made available. Need an answer why at first place amount was debited to post paid account? Who authorised you to debit post load account?...
Complaint comments  Read comments Complaint category Other

Ola — unfair charges taken

 Rahul525 on Jun 23, 2019
I came from bangalore to delhi tonight and after reaching delhi, i tried to book prepaid taxi. I found their charges a bit on higher side, so i thought of booking through ola. Cab booked, the total amount shown in the app was rupees 140. After reaching my destination, the cab driver asked me rupees 290 (140+airport parking charges 150). I was stunned and was feeling like betrayed.
I tried to find ola customer care no., but in vain. Ola lost their regular customer today. I will never book ola, they're are hiding the actual charges from their customers. Same is the case with uber. I used to...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — no repair approval & no new cab allotment since last 2 months

 niksnigam on Jun 23, 2019
I (Fino id: 3454zmn) taken a cab from ola on lease and become ola partner. My cab was breakdown in april'19 and my driver took that cab honda service center peeragadhi. Honda service center incharge told us that there is problem in engine so it will take around 2-3 months if ola gives their approval in time so you people go to ola and ask for other cab. We met mr. Amit an ola employee in sector 18 gurgaon office however, they haven't answer our query and we are still waiting for new cab to be alloted and start working. When i asked amit to refund our deposited amount he said that your rs.11000 would...
Complaint comments  Read comments Complaint category Taxi

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