Ola Cabs / ANI Technologies Customer Care
ANI Technologies Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5344
COMPLAINTS

Ola Cabs / ANI Technologies Customer Care

ANI Technologies Pvt. Ltd.

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Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 6735 0900  [Regd Office]
up
1334
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534
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271
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135

Fax:
Fax:
+91 80 6735 0904  [Regd Office]

Additional info
Registered Office
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru 560034
Tel: +91 80 6735 0900
Fax: +91 80 6735 0904

Headquarters
Maruthi Infotech Center, A Block - 5th Floor, Challaghatta, Bengaluru 560071
Tel: +91 80 4665 5300

Customer satisfaction rating
1%
Complaints
5344
Pending
0
Resolved
71
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Ola Cabs / ANI Technologies related photos (853)

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / Ani Technologies — after reaching location the driver wantedly left observing me

 Yamini1231 on Jul 19, 2018
I was waiting at the location. The driver has arrived I called him he has observed me . Meanwhile some other person came and spoke to him in front of me. May be he offered more money. The driver has left before my eyes wantedly though I was calling him. I called him. He didn't answer my call. He hasn't even cancel my ride. What is he thinking of himself. Lot of my time is wasted. After a lot of waiting I got that booking. After that there was no time with me to book another auto also. I was very upset with this because I have faced a big problem. Today is very important for me but he spoiled it...
Complaint comments  Read comments Complaint category Education

Ola Cabs / Ani Technologies — lack of professionalism

 saparna006@gmail.com on Jul 19, 2018
Hi,
Booked a bike at 7:40 am for my work location, had a word with the driver, he confirms he will be there, but after 10-15 min he cancelled the ride, make me late for an official meeting,
Is this the kind of professionalism taught to your driver's, running a business in such firms, u need to understand the value of time of other people, if we r paying so much just for pick n drop, the value of others time should be understood
I would be highly obliged if the complaint is taken into consideration and proper action is took for same.
Thanks and regards
Aparna...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — improper driver pick up location

 shraddha parushetti on Jul 19, 2018
I booked a share ride on 18 July, 2018 around 10.25 am. The driver said he has arrived but did not see the driver at the location. As I was running late and had no time to go search for the driver I cancelled the ride, for which I was charged 50rs extra. I feel this is not a fair way to deal with ola customer when there is a mistake from the driver....
Complaint comments  Read comments [2]Complaint category Cars, Vans & SUVs

Ola Cabs / Ani Technologies — driver refused to pick up and misbehaved

 srishti gawande on Jul 18, 2018
I booked a cab from balewadi highstreet. Driver was away by 10 mins.I called him 8 times.He rejected the calls & then put his phone on flight.He arrived nearby our location & halted at a place.he Cancelled ride after 25 min.We approached him by folowing GPS location.He was busy watching movie on phone.He lied that he got no booking & talked rudely.
We wasted our half an hour waiting for him. He did not recieve calls. He shut the car's window on our face.Such rude behavior cannot be tolerated. Such service from Ola is nit expected
Driver name: Dattatray Deshmukh
CRN: [protected]
Complaint comments  Read comments [3]Complaint category Taxi

Ola Cabs / Ani Technologies — ola driver cancil the ride

 Rohitsingh79 on Jul 18, 2018
Monday 16th july morning booked ola cab from supreme enclave mayur vihar ph 1 to supreme court tilk marg. ola driver cancil the ride on 09:24AM
Mini CRN [protected]. and charging Rs 50, for cancallation have taken the amt in next ride on yesterday 03:45 PM Mini CRN [protected]. If ola driver cancil the booking then why the customer should pay. have inform ola through app...
Complaint comments  Read comments [1]Complaint category Car Rental

Ola Cabs / Ani Technologies — crn2075050653 trip issue

 Tanveer Ghori on Jul 17, 2018
Dt 15.07.18 I have booked OLA cab with above ref no to one impotent weeding function with my family since Sunday booking took more then 1/2 hour. finally i got a book confirmation, my self guide how he can reach my destination.
since i am staying in cross road self advice driver to will join in main road got in to cab given OPT vehicle move not even 1inch drive him self cancel the trip then he blaming me have done some mistake.
i requested OLA but no response them now i am fighting for justice

Regards
Tanveer
[protected]...
Complaint comments  Read comments [3]Complaint category Car Rental

Ola Cabs / Ani Technologies — ola leasing

 Ajju S M on Jul 17, 2018
Car no. Mh12 PQ4360 I have taken car for leasing its only 512 km on Friday 12 July 2018, but they gave me old tyres which is used for more then 50, 000 kms. On sat morning I went to ola office pune to complain abt this they informed me to put for repair on Monday. I put my car for repair on Monday one of there tyre showroom address came on my cell I visited there. Tyre people took the pic of tyres n sent it for approval to change but that whole day I sat there and approval didn't came. Next day morning I recd a call that my request has been rejected.
I m running from here n there for approval....
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — ola drivers menace

 drabhishekvaish on Jul 17, 2018
This is to inform you that all the Ola drivers (cab/auto) ask for a Drop location, Estimated fare shown on the app before proceeding to the pick up location.
The customers have to literally beg the driver to start towards the pick up.
When they are not interested they just start to drive in an opposite direction or keep standing so that the customer himself cancels the trip.

Also there is no provision to complaint about this on the app instantly.
Very Annoying and poor experience unless something gets done....
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — deny drive duty and demanding extra money

 Venkatsaru on Jul 16, 2018
We have booked a auto from bhattarahalli to k r Puram railway station . The driver accepted the ride by entering the OTP . The driver cancelled the ride on the way that is in k r Puram but dropped us at k r Puram railway station. But he asked us puy ₹150 and the price given was ₹120 . He behaved in a very rude manner which made us feel disappointing. We wish this does not repeat again ....
Complaint comments  Read comments Complaint category Railways

Ola Cabs / Ani Technologies — booking of cab from 8778803957- unwanted calls from cab driver after 1 hour

 chandran fc on Jul 16, 2018
We have booked a ola mini at 8.37 pm CRN .[protected] and the driver refused citing distance. Later a sedan was booked at 8.44 m CRN [protected]. The relative was dropped at 9. 26 pm. Subsequently there was a call at 9.53 pm and he was talking rudely. He also instructed us that we have to tell OTP which he will send to the number and he wanted us to tell our phone number​. This kind of attitude is unacceptable and is unwarranted. I request you to take action and inform us failing which I will initiate action thro police. Expect you to respond with out fail. In case noreply is received I ll be lodging...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — blocking ola apps account

 Mousumi Bh on Jul 16, 2018
URGENT!
My account has been blocked for reason of which I am unaware! I am not even able to contact Ola Support!!

My last ride was from - Flury's Park Street, to Sunil Apts, Brojomoni Debya Rd, Kol-700061, today, 16th July, approx 4.45pm
car was Mahindra kwid as far I can remember.

My account has been blocked without informing me! Please respond me at mb_239@yahoo.com

As a regular rider since more than 3 years, I need to know the reason NOW
If this has relation with the last ride, I intend to lodge a complaint against the driver...
Complaint comments  Read comments Complaint category Public Transportation

Ola — ola harassing and threatening

 Pragya Rohatgi on Jul 16, 2018
I took a ride sometime back in March/April and I was using ola credit.It was a usual ride from work to home which would ideally cost me around 100-150 rs. The ola driver however took a wrong route through an underpass which took me all the way to cyber city inspite of me constantly reminding him not to take an underpass.We had an argument and the driver apologized and dropped me home. By now my bill had shot up to over 400 rs. I told Ola about this incident and informed them I'm willing to clear my outstanding if they agree to refund me the extra amount I had to pay. I've written several emails...
Complaint comments  Read comments Complaint category Tax Services

Ola Cabs / Ani Technologies — crn 1818775948 didn't come to pick me up and I have to pay fine of rs 50/-

 Sannu Sharma on Jul 16, 2018
The car driver said us to wait at our location for few mints till he gets another customer as it was a share ride later on even aft half an hour he didn't respond and even on calling him again and again he didn't pick. Later we cancelled it and book another but now i av to pay Rs 50/-extra for the ride that never came
Details
Friday may 11, 8:12 pm
Micro crn [protected]
Monomohan bhattacharyya...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — cancel booking before ten minute of ride

 Rohit.agar2907 on Jul 16, 2018
I used the Ola service first time, I got fed up with the performance of Ola. I don't want to use that type of service in future who left you at time of journey start. My number is [protected]. I booked two cabs for today and one driver cancelled the ride before ten minutes and second says I am away from your location, I can't come. This is very ridiculous service...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — unprofessional unsafe and mannerless driver to ride with

 Samra Shafiq on Jul 15, 2018
Driver was not there at the point of pick up and made me roam around whole area of mall.
He was passing presonal comment
Was disrespectful
States that i cant afford a car or pay driver thats why i m using ola cabs
N doesnt have time to reach given pick up point and aldi threaten me that he will bloack my number from company n when i was feeling unsafe he didnt stop the car for me to get out .. it was very very unsafe and terrifying experience
Cab details were
White wagon r
Car no up32KN1019
Name dhruv kumar
My OSN [protected]...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — fraud transaction with my uncle transferred money to ola cabs

 Javed Mulani on Jul 13, 2018
Hi,
One fraud transaction made on yesterday (12/07/2018 9.47am) with my uncle, fraud person transferred my uncle's Rs.9999 amount to ola cabs and also same time they got ola cabs transaction number. Transaction number on his mobile txn# is:[protected].
My humble request to you o please cancel this transaction and revert that amount to my uncle's account. They are not financially strong. It will be great help from your end.
PFA for SMS screen shot...
Complaint comments  Read comments Complaint category Banks

Ola Cabs / Ani Technologies — billing / payment

 uttu0692 on Jul 13, 2018
Sir,
your driver Dinesh Kumar on 12 July 2018, charged cash of 260 rupees because your service was unable to generate the bill.

Now on 13 July 2018, you deducted a amount of 169 rupees from my ola money.

As of now your company has charged 429 rupees from me.

please look into the matter and refund the 260 rupees amount.

Driver name: Dinesh Kumar
CRN: [protected]
booking on 12 July 2018

customer: Utsav
contact: [protected]...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — over billing & threatening

 Santosh Dinkar Deshpande on Jul 13, 2018
I had booked Rental Ola on July 9th for going to The Lagoona Resort, Lonavala with pickup point - MG Cross Rd Number 4, Patel Nagar, Kandivali West, Mumbai, Maharashtra 400067, at that time it was shown as Total Rs. 2829.00 for drop upto the location, accordingly, we paid Rs. 3000/- to the driver (plus Tolls etc. + Food.)
The driver drove us on Eastern Freeway, ignoring my refusal, saying "we shall reach faster"???
Now OLA has raised a bill for Rs. 3415/-. They have already deducted Rs 86/- from my OLA Money account without asking me and threatening me to pay additional Rs.500/-.
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — showing more fare after reaching destination

 Tanvir ji on Jul 13, 2018
Sir, in the month of June 2018 I booked OLA cab, at time of booking it showed a fare Rs 169 but reaching the destination the fare suddenly changes to more than 200. On asking the cab driver, how this is changing, he replied to complain about this.
Olampany cab is showing and charging more fare after reaching destination.
Sir this not fare to change the amount of fare, they are cheating us.
My mobile number is[protected]...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — cancellation of ride by driver

 Chitta Ranjan Kansa on Jul 12, 2018
Complaint is about the cancellation of ride by driver. But in this process why I have to pay? For the cancellation of ride by the driver should I have to pay?
It is my complaint to the authority of OLA CABS for the refund of my money, which has been taken for the cancellation of ride by your OLA driver(s). I am facing this type of problem for the second time....
Complaint comments  Read comments Complaint category Car Rental

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