Ola Cabs / ANI Technologies Customer Care
ANI Technologies Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5420
COMPLAINTS

Ola Cabs / ANI Technologies Customer Care

ANI Technologies Pvt. Ltd.

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Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 6735 0900  [Regd Office]
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1372
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549
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293
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140

Fax:
Fax:
+91 80 6735 0904  [Regd Office]

Additional info
Registered Office
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru 560034
Tel: +91 80 6735 0900
Fax: +91 80 6735 0904

Headquarters
Maruthi Infotech Center, A Block - 5th Floor, Challaghatta, Bengaluru 560071
Tel: +91 80 4665 5300

Customer satisfaction rating
1%
Complaints
5420
Pending
0
Resolved
76
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Ola Cabs / ANI Technologies related photos (895)

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / Ani Technologies — ola cab payment and account blocking

 samsam9 on Sep 20, 2018
Yesterday I had booked OLA two times in Kolkata . During my first ride CRN[protected] driver has taken Rs78/- excess for extra 16 minutes. The fact is that traffic police was detained the car in the route with an allegation of violation of traffic rules, but OLA has taken money from me for that detained, Why ?
Today when I was trying to inform this matter over contact number [protected] it told me that my account has been blocked ? What is this ? Why my account has been blocked ?
Kindly enquire into the matter
With regards,
Dr Samir Ku Nanda
Odihsa
[protected]...
Complaint comments  Read comments Complaint category Unauthorized charges

Ola Cabs / Ani Technologies — about driving licence

 Rajkumar Suryawanshi on Sep 20, 2018
My driving licence has not accepted by the ola.But 130was exactly taken by ola.I said why?Then that guard was told me he was not responsible for the money that I paid to ola..he told me that you should check the documents which you are gonna submitted to ola office..then I said him that it is your duty to check and confirm exactly and correctly the documents..he refused me and said me to leave the office.. This incident was happened in Sanpada Ola Office..So I am asking to ola that..is it a good behavior with the driver and other person which is outside of the ola..??...
Complaint comments  Read comments Complaint category Car Service Centers

Ola Cabs / Ani Technologies — cash paid and wallet deducted too

 Minal Shingote on Sep 19, 2018
I had booked my ola auto ride with cash payment. I paid fare charges by cash to driver and thereafter it is deducted from my ola money too. I want refund of money deducted from Ola Money which is Rs. 141. Driver refuses to give me cash back. He asked me to contact customer support. I am trying to connect with support but I did not get any response....
Complaint comments  Read comments Complaint category Other

Ola Cabs / Ani Technologies — cab got rescheduled after the driver reached the location

 Pratima Nagaraj on Sep 19, 2018
I had booked a cab from Ecospace Bellandur to Loyola School Bannerghatta Road. Cab reached the pickup point which is about a distance of 1/2 kilometer from my office building. Which I reached, by then the cab was shifted to some other driver who reached my building and started calling me. I requested the driver to wait and started walking back. I was about to reach and could see the cab going away. Now I receive a cancellation message and when I started calling the driver. The driver wont listen while I am trying to explain that I have not cancelled.
NOw I am sitting in middle of the drive...
Complaint comments  Read comments [1]Complaint category Car Rental

Ola Cabs / Ani Technologies — fare excessively high

 Namrata155 on Sep 18, 2018
We were trying to book a cab from baguiati to central avenue. The fare of the route is usually 160 to 170rs and max 180rs when there's a lot of traffc.
Ola is showing a fare of 458rs which is like insanely high. I want to know the reason for such high charge unnecessarily. Not only this, everytime i book ola for a certain destination, it always shows a fare 150 to 200 rs higher than normal cab.
If this is some sort of marketing going on, then what's the use of this cabs?? Cause for a same distance no body will unnecessarily pay an unreasonably extra amount...
Complaint comments  Read comments Complaint category Tax Services

Ola Cabs / Ani Technologies — extreme delayed drop

 divya.agrawal0720@gmail.com on Sep 18, 2018
Hi booked a share cab at 9:30 am from malleshwaram to lavelle road. And the app shower only one drop before me which was like 2 km from my office. And the next trip was supposed to be mine. But the driver decided to drop the third person first at koramangala and then drop me back to lavelle road taking my time of 2:30 hrs. I reached office at 12:00 pm! Ola is totally unreliable and the app shows a different info and actually the things are different!...
Complaint comments  Read comments [3]Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — id: 2041843 - complaint id

 my family on line shopping on Sep 18, 2018
Hi
I have submitted complaint my account (Number) blocking, reference id: 2041843.
Request you to please analyse the issue and try to resolve asap.

Regards,
Krishna

Hi,

Though i regular passenger to ola, very bad experience with ola, few months ago i have booked a cab to sec-bad railway station and got confirmation details, and driver himself cancelled the trip, i spoke with customer care team, no response and charged 50 rupees against cancellation, i sent an email communication continuously but no response from ola support, i think...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola cab driver sameer shaikh made accident/rash driving

 Uday Kumar Gondhi on Sep 18, 2018
Hi,

I'm uday kumar g vehicle owner of mahindra xuv (Mobile [protected]) met an accident yesterday 17-sep, one of the ola cab driver did an accident at 9.30 am on the mankar chowk - wakad road. Ola driver sameer shaik with dl number mh[protected] driving vehicle number mh 12 nx 1667 (Ford ikon) was involved in an accident with my vehicle mh 14 gh 9880. Sameer was over speeding (Above 50 kmph) on a high traffic road which normally has vehicles only below 30 kmph. He was driving a passenger (Ranjith [protected]) to mumbai airport. Both sameer (Mobile [protected]) and vehicle owner...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — charged 1.5 times (140 rs charged extra) extra than the estimated cost

 Sanket Patole on Sep 17, 2018
Hello to whomesoever it may concern,

I just had a very bad experience with ola.
Estimated cost was shown as 304 for around 23 kilometers of the distance, when i booked ola auto.
But, the driver took a very long route (33 kilometers) and i was charged 444 rs instead of 304.
Also, during the ride he took some breaks to pee on the streets and to hung out with some friends and to buy gutakha from the pan shop....
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — cancellation of ola cab booking by the driver

 Anuja Banik Majumdar on Sep 17, 2018
Dear sir/ma'am,
I (Ms. Anuja banik majumdar, age: 28+) regret to inform you that yesterday (16.09.2018) i had a worst experience with ola cab at salap high road, howrah. Very often i take ola cabs but never experienced this kind of problem. Last night i was not feeling well when i was returning from my friend's house. So my friend decided to book the ola cab so that i could reach my home safely & smoothly. According he booked the ola cab from salop high road, howrah to chaital para, bally, howrah and called the driver immediately to let him know the exact location. But the driver disconnected...
Complaint comments  Read comments Complaint category Other

Ola Cabs / Ani Technologies — man handling a biker.

 Kishan Maladkar on Sep 17, 2018
This incident happened in silk board bangalore.
There was just a trade paint incident with my bike and this guy’s car. He took my key and twisted my hand. I acted in self defence and pushed him. These scrubs have ruined my bangalore. I am going to file a fir against him. This happened on 17th of september 2018 around 10.30 am car number is ka 41 c 1275....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — pervert and wrong intentions of ola auto driver bangalore

 Gavesh K. Deonanan on Sep 16, 2018
Bangalore. Nagwara side. My sister booked an ola auto to go back to her hostel, and i waited with her till the auto came.
# firstly, that guy was speaking only kannada and couldn't even understand hindi. Still after 15 mins of talking and me struggling with my basic kannada, i managed to locate the driver.
# 2nd fishy part: i was trying to locate him by the number plate on my ola app, but he told me that the number plate was different. Bhosdike! And it is not the first time ola auto drivers number plates dont correspond on the plate provided on the app!
# 3rd: when i dropped...
Complaint comments  Read comments [1]Complaint category Sexual Abuse

Ola Cabs / Ani Technologies — charged cancellation fees - i have didn't cancel the ride

 Jayashree Rajendran on Sep 16, 2018
I have booked a ola cab (Mini) this morning. Waited at the pick up location for more than 15mins. But the cab driver didn't respond. I have not cancelled the booking. Ride was cancelled by cab driver afyer sometime. But charged cancellation fees (Rs.50) and also not given proper details of cancellation.
Please revert back the cancellation charges.

Booking details : crn[protected]...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — not refunding my double amount paid

 Satish Kumar Prasad on Sep 16, 2018
I had made a drive on 11th sep from madhu vihar dwarka to noida sector-60 and made payment of rs. 938/- using paytm. By mistake twice same amount was transferred to driver. When i asked him to refund amount he is denying. Even ola official is saying that only one payment was done. While i have sent him the proof of transferred amount with all detail. However, no action is taken by ola official so far. Very frustrating service and lack of discipline of a large company. Just a cheating & dishonest policy with customer.

Paytm transaction details:
• first transaction of paytm...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — deficient service lead to cancellation of my international flight

 mjoshi123 on Sep 15, 2018
I am nri customer and presently staying in sharjah, uae. From august 3rd to august 27th, i along with my family were in india for our annual vacation. I had earlier booked my return flight from mumbai on 26th august and i had to travel from pune to mumbai airport to catch the flight. Since, ola have introduced outstation cab booking service where we can book the cab in advance for outstation rides, i booked the cab on their mobile application. As per their application, before 1 hour of departure, i received driver details on my mobile number. My flight from mumbai airport to dubai airport was at...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — riding with share pass

 Kamia on Sep 15, 2018
I m complaining from last 20 days that i m unable to ride with share pass with 0 fare as i have bought rental of 999 to avail this 0 fare facility. I m travelling from 2 yrs never faced such issue. I need my refund of 999 in my ola wallet as last day of this facility is 27 sep. I cannot loose my 1000 rs for yr fault. Plz resolve this issue or refund money as soon as pos....
Complaint comments  Read comments Complaint category Tax Services

Ola Cabs / Ani Technologies — took extra money

 Raja Thever on Sep 15, 2018
I took a cab on 26 aug 2:29 am frm miraroad station to naigaon east the bill was 310 i gav 500 to the driver he had only 80 rps change so he tld me he will payment me the rest amount and he gav me his no and today the date is 15 sep the cab driver is not responding to my phn calls and he never returned the money. Rest balance that i had to take was 110. The name of the driver was sayyad rahmat car was white wagonr. Invoice for your ride crn[protected]...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — driver fraud from ola

 Drharish Saini on Sep 14, 2018
We took a ride from old delhi railway station to rohtak haryana. The fair was 1323 rs but the driver riyaz ahmad [protected] asked us to pay extra toll 90 rs and state tax 125 rs. So i paid him extra for toll. Later i saw in my invoice that toll has already been charged in my bill. I felt cheated and disgusted plz take appropriate action against the driver.
Thanks
Dr. Harish kumar
[protected]...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — cancellation charges

 peekayem on Sep 14, 2018
On 4th september i booked aola cab from saheednagar to airport. When i contacted the driver he responded negatively. Also told that i am on the location you may come to me in aharsh manner and did not come to me. Any way i rebooked and the vehicle came with a very well manned driver who dropped me at the airport. It is surprising you are charging rs.50.00 as cancellation charge. This is not sesirable....
Complaint comments  Read comments [1]Complaint category Government Organizations

Ola Cabs / Ani Technologies — ola unauthorized activity on account.

 Ashawari Dey on Sep 14, 2018
With regards to one of my rides outstation, using OLA cabs - i.e. from Coimbatore airport to Ooty, the driver said he will only accept cash payment and not from OLA money wallet. Hence, I changed the payment mode to cash instead of Ola money (although I had funds in the account).

I paid 2000 cash to the driver upon reaching my destination at Ooty from Coimbatore airport on June 8th, 2018. I wasn't given a receipt for the same and I was ok as I didn't know or realize that OLA will also charge my Ola money wallet for the same amount and also activate some post paid service (for which...
Complaint comments  Read comments Complaint category Car Rental

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