Ola Cabs / ANI Technologies Customer Care
ANI Technologies Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
5981
COMPLAINTS

Ola Cabs / ANI Technologies Customer Care

ANI Technologies Pvt. Ltd.

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Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 6735 0900  [Regd Office]
up
1516
down
602
up
353
down
172

Fax:
Fax:
+91 80 6735 0904  [Regd Office]

Additional info
Registered Office
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru 560034
Tel: +91 80 6735 0900
Fax: +91 80 6735 0904

Headquarters
Maruthi Infotech Center, A Block - 5th Floor, Challaghatta, Bengaluru 560071
Tel: +91 80 4665 5300

Customer satisfaction rating
2%
Complaints
5981
Pending
0
Resolved
90
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / Ani Technologies — driver irrelevant

 Jkppa on Mar 24, 2019
I booked ola from Mumbai International Airport to cst railway station. I received information of my raid as Driver name - MOHD IR SHAD KHAN and cab no MH01BD 6375 and otp 6420.Driver asked otp and destination. But after journey started I haven't received any information in my mobile and after came to cst railway station he asked for 645 rupees but the estimated amount was 445 only. But I told him that I have not received bill amount in my mobile and he told it is network problem. But after paying 645 rupees, I received sms that the journey was cancelled and booking no is CRN [protected].He cheated...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — fraud and cheating by ola driver.

 swarup1974kundu1974 on Mar 24, 2019
[Ola Support] #[protected]
Inbox
x

Ola Support
10:57 AM (6 hours ago)
to me

##- Please type your reply above this line -##
Ola Swarupkundu

We have received your request (Ticket[protected] and our team is looking at it right now.

If you have any questions or comments, please reply to this email.

Thank you.
Ola Support

Get quick help by clicking on the Support section in your Ola app menu or by visiting help.olacabs.com

[44D80L-D857]

Ola Support
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — waiting charges levied while I boarded the cab dot on scheduled time.

 Skk415 on Mar 24, 2019
Registered contact no. [protected].

I scheduled a cab ride from Model Town New Delhi ti IGI Terminal 2 for 03.45 hrs on 23.3.2019. The scheduled fare was rs. 565.
The cab arrived at 03.05 hrs.
I boarded the cab sharp at 03.45 hrs.and in about 43 minutes reached the destination. The fare displayed was rs.712.
On enquiry, driver said that difference of rs.147 was for waiting.
Levy of waiting charges for Early arrival of cab is not logical and should be refunded forthwith.
Satish khurana...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola postpaid fraud

 Prashh83 on Mar 24, 2019
Hi. I'm highly disappointed with ola service. They have activated post paid account to my account without my intervention due to which driver took cash for my last drive Rs 370 and also they deducted equal amount from my post paid connection Rs 370 on 11th of March.
CRN [protected]
driver name JAI Prakash
Contact number[protected]

We had a con call with driver and he not even remember the drive and he lying blindly and the Ola people really on his confirmation.

As a customer, I know that I have made only one payment via cash but other side ola...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — extra cash accepted by driver on outstation ride and not returned the remaining balance

 Rohitgupta20jan on Mar 23, 2019
I took outstation ride with ola cabs from delhi to chandigarh on 22 mar 19 at 2345hrs
The details of ride are as mentioned below:
Customer ride number : crn[protected]
Cab driver : gurtej singh
Ola mini ertiga
Pb01b5431
Operator state/ut : chandigarh

Driver took rs 500 initially for cng refilling and didnt deduct this amount from the total billed amount of rs 2899..

I paid him rs 3000 + 500 (Cng) and he didnt returned the balance amount..

So, the remaining balance of rs 601 needs to be refunded to me on priority..
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — invoice not received but charged me

 Shreenath Santh on Mar 22, 2019
Hi.. I have sent several email regarding the invoice copy for the crn crn [protected]...

When i tired to download from ola app and it sis throwing me out and not able to download it from the app.

Ola app says amount charged for this trip as rs. 425 but in credit card they ola charged me of rs. 459... I have raised the complaint for the difference and send me the correct invoice copy and they raised the request vide[protected] but not sending the invoice copy... I am behind them from last 20 days but no luck.. Need some one help to resolve this.

I have to...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — paid ola through cash to driver

 Karthik.cres on Mar 22, 2019
I am having issue with ola account registered with my number [protected]. I had a travel with this account with card as my payment. But driver denied the card and so i paid the amount in cash of rs. 465 to driver. But it is not updated in app and i am keep on getting mails and messages to pay the amount. I am totally unhappy with this kind of behavior from a corporate like this. I have raised a complaint but it is not taken care. Kindly clear my dues...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — no proper talks

 poineer_goal on Mar 22, 2019
Dear sir,
Ola driver very rude and arrogant with me while i booked ola cab. Crnno. [protected]. His name shaikh mastaan.
My wife guided to pickup but he went to back lane of our house.

Though, he should not be rude with me.
He represents your name fame.
He forced us to complain to any one in your organisation. He does not how to speak with customer.
In future i will not be a customer if serious action would not be taken

Thank you
Unsatisfied customer

S b n shastry
[protected]...
Complaint comments  Read comments Complaint category Products & Services

Ola Cabs / Ani Technologies — booking done at 11pm and driver cancelled it 11:46 pm

 Mrs vanage on Mar 22, 2019
I'm regular consumer of ola. When it's emergency and i cancelled the booking, ola is taking penalty. N it's been many times that driver is refusing, i'm not getting any discount.
But today was the hight, driver took my booking at 11pm and kept on saying that he is reaching in sometime and after making me wait for around 45 to 50 mins he cancelled the trip.
Is this ethical?...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — cancelled cab after reaching my location and giving irresponsible answers

 karthikmanivel on Mar 21, 2019
Booked ola cab tn 09 cm 8854 on thursday march 21, 2019 @ 18:30.
I tried to book cab to reach railway station. Cab driver came to my address and informed and after bringing all my luggage, coolly cancelling cab and saying, his house was opposite direction to the station. So he won't come. When i asking him, while booking my cab you should cancel. Why coming to my location and cancelling. He is giving me answer like, "it's not my problem, it's your problem. You try some other" and smiling. Bloody #. Think my situation booking cab to reach railway station to catch my...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — irrelevant cancellation charges

 imdsrikanth on Mar 20, 2019
This is the second time Ola has charged me cancellation charges incorrectly.

I booked a cab and my booking was confirmed. I got a confirmation message with cab details and I called driver to guide him the way to reach my pick up point. I got two different cabs at my place, after a bit of argument from both the drivers, they decided that whoever is able to access OTP is the real cab and I will board it.

I boarded the cab whose device accepted the OTP received in confirmation message. Now after sometime when I was traveling in the cab, I got a message stating RS. ** are...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — driver demanding extra cash

 Dhrumit007 on Mar 20, 2019
This is with respect to invoice no. Epbdjgj119936 date 20th march, 2019. Invoice amount was negative and nothing was payable to driver.

However, early in the morning driver fought and demanded that atleast rs. 10 must be paid. He told that he never carries passangers who pay through ola money or codes. He always demands cash from customers and i should pay him cash even though not required.

Such a behavior of driver suggests that i should never maintain ola money as any which ways, i would be required to pay cash....
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — torturing behaviour of already booked cab drivers in bangalore

 BaaldevRaaj Choudhaary on Mar 20, 2019
I'm 69 yes old / a dialysis patient on treatments in columbia asia habbal hospital. On 18/3/2019 my dialysis completed @ 9: 00 pm & my son booked one can of ola driver mr. Mohan c vide mob. No [protected] vehicle no ka 13c 0376 but the said driver never approached me & cancelled the booking of his own without getting any response from me or my son @ hospital gate a shear nonsense then my son once again booked other ola cab vide details.. Name driver mr. Sayed mob. No [protected] but this driver cancelled the ride & picked up a new customer just 10 steps from me & left towards habbal.
Take...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — higher than showing price

 soumalyas3 on Mar 19, 2019
My registered mobile no is [protected]. On the day of 17th March 2019, I had taken a Ola rental, at the time of booking they were shown I have to paid Rs 400+, after I was completed my trip then showing I have to pay Rs.602/- . Is it possible whenever they charged extra amount? They are doing day light robbery with us. Can anyone available in India? Or everyone busy for election? It's totally robbery. I think it should stop.

Regards
Soumalya Chatterjee...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — ola office not help me

 Noida pvn on Mar 19, 2019
Dear sir
Mai Rahul Kumar bill.gejha sec.93 Noida
Sir maine 2017 me ola. Se new Swift tour. Li thi kisi ghar ki problem se maine gadi kuch time ke liye ola office gurugram me kuch time ke liye jama kr di tabse Mai kai bar ola office ja rha u but vo gadi nhi de rhe har bar time badha dete h sir please mujhe gadi delani ki kripa kra
Gadi no.HR55AB3515 MAINE NEW GADI LI THI 40000 THOUSAND JAMA KRKE SIR PLZ HELP ME
RAHUL KUMAR [protected]. [protected]...
Complaint comments  Read comments Complaint category Other

Ola Cabs / Ani Technologies — attacked by ola driver (harish kumar, white ola wagon r, ola reference osn 1209699743) vehicle no up13at1538

 sudhir dalvi on Mar 18, 2019
Dear sir,


Today morning i boarded ola cab from sector 105 noida, where agreement was made to pay money using ola app, while on the way the driver told me that he will not accept ola money and started arguing with me, to put him at ease i called up ola service center and i also agreed with the driver that i will make peace with him and pay him cash
But he became so furious that he stopped his car and started abusing me and when i move out of cab to make myself safe, he stared chasing me continuously abusing me and started hitting me he threw my laptop bag my water...
Complaint comments  Read comments [1]Complaint category Car Rental

Ola Cabs / Ani Technologies — exorbitant fare

 Vatsala Manohar on Mar 18, 2019
I was charged rs 752 by ola cab for a distance of 14 km from chennai international airport to madambakkam, tambaram for which it took just 28 minutes. Normal charge comes not more than rs 200.
This is totally unfair.
When i questioned ola cabs support, a lady says it was because i did'nt mention drop place while booking so peak charges were added and that nothing can be done.
This is ridiculous.
It is like charging rs 5000 for a jack fruit, is it not.
Unbelievable and shocking.
Kindly do the needful to stop this kind of a cheating by ola cab company....
Complaint comments  Read comments [1]Complaint category Products & Services

Ola Cabs / Ani Technologies — fare charges double than estimated i. e. rs 3999

 Shatrughna Gawali on Mar 18, 2019
I have taken ola rental from pune station to mira road dated 10th march 2019 at amount rs 2100 but ola charged me rs 3999 but i have complaint in ola customer support they provided customers reference no[protected] dated 11th march 2019. I their customer care representative agreed fare wrongly charged will be refund i 24hours, their after i following continously on wednesday, friday and today but every time they replied and given the fake 100% assurance for resolving the complaint a d refund this amount with in 24hours...
Complaint comments  Read comments [2]Complaint category Car Rental

Ola Cabs / Ani Technologies — wallet is empty

 Sarkar Sushobhan on Mar 17, 2019
This is absolutely frustrating, i was purchasing the 199 ola pass for the trip! The process drastically failed but my money got deducted. What the heck? I'm hoping you guys will solve my problem else i'm picking an uber next time.
I either want the coupon to be validated in my account or a refund.
Date of the transaction: 16/3/19
Already sent you a mail at [email protected]
Ticket id is[protected]
Resolve the issue immediately!...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — driver denied to pick up and cancelled without my permission

 Rajaskk on Mar 16, 2019
# drivers still exist in day to day life nd doesn't know the seriousness of the customers for the travel nd cancelling the booking without intimating us.. So irritated felloews so i need compensation for wasting my time nd being the console person so i need clarification from ola cabs as well as strict action has to be taken on those drivers the most important compensation...
Complaint comments  Read comments Complaint category Taxi

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