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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Jul 1, 2026

Complaints 9506

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242

Unresolved

9264

Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ola Cabs / ANI Technologies reviews & complaints(9506)

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Address: Sangrur punjab

It has been 3 months I didn’t receive my ola electric bike yet and there is no response from the team i am mental getting disturbed by this please don’t buy this scooter I don’t know how the company is even surviving with this very poor quality of service. I bought this scooter to save my petrol money but after buying a 1.5lakh scooter I am still travelling in a rickshaw from 3 months.whenever you’ll call the customer care number......

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To:

Dear Sir,
I am a senior citizen writing to you. I need to know whether Olacabs verifies the credentials of its registered drivers.
This morning, at 8.46am, my husband booked an Olacab for me(CRN [protected]),
from Ashoka Hind society, 15th road, Khar(W) to Dr Homi Bhabha State University, S P Mukherjee chowk, Mumbai from his phone no.[protected].
Your App showed the fare as ₹465/-(as per screenshot...

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Email sent to nodal.[protected]@olacabs.com on Feb16, 2026--no action and excess fare not returned. No reply either.
Dear Sir,
I am a senior citizen writing to you. I need to know whether Olacabs verifies the credentials of its registered drivers.
This morning, at 8.46am, my husband booked an Olacab for me(CRN [protected]),
from Ashoka Hind society, 15th road, Khar(W) to Dr Homi Bhabha State University, S P Mukherjee...

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Address: Kalamboli

I booked an Ola cab for my aged parents, and the experience was shocking and completely unacceptable. The cab had a broken window, glass pieces inside, and was in a very messy condition. Midway through the journey, traffic police stopped the driver because he did not have a driving licence or proper documents.

Even after this, the driver forced my parents to pay the full fare (₹711) and asked them to book another cab on their...

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I booked an Ola ride on 5nov from Indira Gandhi T1 to New Delhi railway station .The estimated fare shown on the app was ₹501, but the driver overcharged me and the final fare was ₹1995], which was much higher than what was displayed before booking.

I raised the issue through the Ola app and customer support but did not receive any satisfactory response or refund. This is clear overcharging and misleading pricing practice.br...

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I have Ola S1X scooter, which I purchased on 13th June 2025.

Just within one month of purchase, the scooter started showing sensor-related issues. I promptly registered a complaint, after which, and only after continuous follow-ups, the company finally repaired the issue at their authorized service center.

However, within 10–15 days of that repair, my scooter again developed a new problem. Upon inspection at...

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Address: Raipur ( Chhattisgarh)

Outstation audit is pending
Me Ola me prime Sedan ki car chalata hu CG04LS3767 aur mere Ola partner App me duty settings par outstation rental category ko on kar k apply kar raha hu to. Outstation audit is pending ye likh k aa raha hai par outstation rental category on nhi ho raha hai please meri problem ko thik kar do... 2 years ho chuka hai abhi Tak thik nahi hua hai. Contact number - [protected]...

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Dear sir,

CRN Number: [protected]
OLA Request Number: 15467675

I have booked cab on 4th of October at approx. 11:30 pm. At the time of booking it shows cab will reach within 4 min. I have wait more than 10 min. In between booked cab number changed 2 times. So I have cancel it and book cab from another cab provider.
I have raised complain about the same and got confirmation from customer support...

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Address: Agra

I bought an Ola scooter on March 12th, which broke down on August 31st. I handed it over to the Ola service center for repairs, but I haven't received it back till October 13th, causing me daily losses. The service center isn't giving me clear answers about when I'll get it back. I should be compensated for the losses I've incurred, and I want my scooter back - or they should give me a new one."

Key Points
- *Purchase...

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Address: OLA service station, tathawade,pune

I have OLA S1 pro electric bike. My scooter is having some issue with the display. My scooter is not getting started. Showed to the nearest service station, they said some issue with the BCU. Currently BCU is not available they are saying. Kept my bike for 8 days at their service station. Now they are saying that this service station is closed and they cannot check the issue. Went to nearest other OLA service station they say ticket number...

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Address: SAKTI

I buy ola scooty but after 1 year and 2 month my state subsidy is not claimed by ola company. I also visit my rto, they inform me that ola company is not login subsidy claim of your scooty. I many time claim to ola company but there is no solution.
please help
chetna sahu
mob [protected]
ola scooty registration no - CG11BM7890...

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Payment got deducted from ola postpaid, but driver also take UPI because he said his ola account is blocked & not showing amount.

Why should I pay twice if I already pay though UPI and having proof, kindly ensure driver has active account or not. As a customer I can't know his account is blocked. He shows me that's why I pay him through UPI.

I raise a ticket several times but without any resolution...

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Address: Guntur

Dear Customer Team,

This is Vijaya Lakshmi.My ola cabs account is permanently blocked by Ola cabs with mobile number [protected].

Yesterday, I had booked an outstation ride, scheduled for early morning today at 6:00 AM. Driver cancelled the scheduled trip at 6.00 am today without intimation, which caused inconvenience.

Unfortunately, due to multiple operational issues on the driver's side, I was...

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Address: Ola Electric Technologies Pvt Ltd, Old Industrial Area, Bhilwara Road, Chittorgarh, Rajasthan - 312001

Dear Greivance Team, I am raising a formal complaint regarding my Ola S1 X Plus (VIN: P53BADCA3CMA05007), purchased on 26th December 2023 (Invoice No. RJ[protected]. Along with the vehicle, I also purchased your Extended Comprehensive Warranty Plan (Invoice No. RJ38078820, dated 27th December 2023) covering the scooter, charger, and other major components. The warranty is valid from 18th January 2027 to 17th January 2029, but the vehicle is...

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Address: Mumbai

I have already tried to resolve the issue with Ola Support but there has been no resolution yet. Ola Cabs have been repeatedly calling on my number harassing me asking to pay the pending due amount.

Incidents:
I have traveled in Mumbai sometime back in 2024 by booking an auto using Ola app and the driver asked me to pay through cash which I did after the trip ended. But then Ola app asked me to pay the amount which I...

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Address: Chennai

Dear Ola Customer Service,
I am writing to express my growing concerns regarding the service issues in Chennai. It has come to my attention that drivers have been consistently charging a minimum of Rs. 50 extra on top of the actual fare amount, which is becoming quite a burden for customers.
Additionally, I have attempted to lodge complaints through the Nodal and Grievance Desk, but unfortunately, it seems that my concerns are...

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Address: Tulapur, Pune

I have already complained 2-3 times on the app and tried calling customer care too, but they aren't helping me with my issue. My scooter hasn't been turned on since last 15 days and its handle locked that's why I'm not able to move it to service station so i have already called and booked their Road Side assistance but they canceled my booking without solving the issue and even after booking for second time they aren't responding. I had called...

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Address: Anand Vihar Colony Hajipur Vaishali Bihar

My Father, ordered Ola S1X plus on 10thNov
2023, OET-[protected]-WPY274 on the name of Sujeet Kumar Gupta and
made payment of Rs.124109 in which 50999 was paid through UPI & Rs
69815.96 through HDFC credit card. Remaining amount was adjusted with
instant discount which was applicable on the card. Later we cancelled
the order on 2nd Dec. UPI refund has been credited on 5th Dec but No
refund credited...

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This is a complaint against Mr.V.Dinesh Kumar, Auto rickshaw Driver . Vehicle Number TN10BA3165.
This happened on 16.12.23 at Chennai, I booked a autorickshaw via Ola from pallavaram to koyambedu .The ola had showed a ride amount of 385Inr. On the way to my destiny Mr.dinesh had diverted his auto to gas station to refill, he requested me to pay a bill of Rs450. I demand an explanation for why I should pay 450Rs instead it is showing...

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Address: Plot No 8-84/14/11, Near Sai Geetha Ashram, Devaryamjal

Dear Sir / Madam,

On 30th September 2023, at 4:00 PM I have booked cab from my company Systemair India Pvt Ltd, Devaryamjal to Rajiv Gandhi International Airport, Shamshabad. When booked the cab amount has showed as Rs. 1977 and while getting down they have charged Rs.2934, saying that amount is showing that much only.

Cab CRN Number: CRN[protected]
Cab Vehicle No: TS10UA7173
Cab Driver Name: Narsimha...

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