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Ola Cabs / ANI Technologies
ANI Technologies Pvt. Ltd.
Customer satisfaction rating: 2%
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7706
COMPLAINTS
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Ola Cabs / ANI Technologies Customer Care

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Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 6735 0900  [Regd Office]
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Fax:
Fax:
+91 80 6735 0904  [Regd Office]

Additional info
Registered Office
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru 560034
Tel: +91 80 6735 0900
Fax: +91 80 6735 0904

Headquarters
Maruthi Infotech Center, A Block - 5th Floor, Challaghatta, Bengaluru 560071
Tel: +91 80 4665 5300

Submit a Complaint
Customer satisfaction rating
2%
Complaints
7706
Pending
0
Resolved
188
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Ola Cabs / ANI Technologies Complaints & Reviews

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Hi Team
I booked ola cab on 04-may-2021 whose ride id is CRN [protected].at the time of booking the app was showing fare of Rs 3332.after reaching destination the app showed a fare of Rs.5676.the cab driver charged me toll charges separately.i have to pay an total amount of Rs 6000.please let me know why am I overcharged.why fare exceeded like that.why am I not informed at the time of booking cab
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    Inspite of paying via UPI, i was asked for cash at end of the trip as drivers app showed amount is not received. Even after complaining multiple times since more than 15 days, my issue still is not resolved
    Twice charged by ola
    Twice charged by ola
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      I am vijayshree, i book a cab from ola on 2/5/2021 at 3:45 in ashok vihar phase 2 delhi to sector 5 gurgaon [haryana]..I forget to take my phone in the cab .. Then I call in my number the driver was pickup my call and he said ..i will return your phone in 3 hours..But now 2 days ago my number is switched off..no response..I have no any details about the driver..I was also mail a complaint in ola support but they cannot take any action..I need my phone urgently because my all documents and files inside the phone.. .I want to take any action quickly or trace my phone with IMEI number.
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        Sir, I know the term and condition and rules and regulations of ola party very well and I agree very well, I have not committed...
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        CRN[protected] trip was showing estimate of 2502 Rs. At the end of the trip I paid 2974 as it was shown in the OLA app. I didn't...
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        CRN[protected] trip was showing estimate of 2502 Rs. At the end of the trip I paid 2974 as it was shown in the OLA app. I didn't talked with the driver till I got down. Now OLA says "as per my instructions" route was changed and so I was charged higher. Also, I had no halt, not even for a second, still they charged for 1hr waiting charge.
        Charged way more than what was shown estimated
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          On 24 th April 2021 My ride was from Noida sec 22 to new Delhi railway station. After the ride ends drives says not to pay...
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          Dear Team,

          I would like to share with you that i have booked cab from Ola cab online many times.
          br...
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          Hi Ola Support Team,
          I have raised one refund request against my Ola outstation ride CRN [protected] and ticket ID...
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          I never ever have wanted to activate ola money post paid and suddenly I see a message from Ola, it say clear your post paid...
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          I had booked ola cab in bangalore to travel from Malleswaram to Airport this morning at 1200 am. The driver was Tulasi Das Rao. I had booked the ride for cash payment.
          Upon boarding the driver asked me to pay by cash and not ola money. I agreed.
          The bill for the ride was 720. When i paid him the amount, but found that the same amount was also deducted from my Ola Money account also. Thus I was charged double for the ride.
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            Ola/Uber drivers in kolkata simply refuse to switch on the AC giving reasons that they are not paid properly... now if i am...
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            Ola has worst management. Ola doesn't penalize its drivers for misbehavior.
            I booked an Ola Mini on the night of New Year 2021 (I think). The driver came to pickup location and refused my destination. He told me to cancel. I had to cancel to book another one. After this cancellation, they blocked my account. I had added 300 Rs to my Ola Money wallet, which I can't access now. I want a refund in whichever way possible. I don't want my account back. I am happy with Uber. Just give my money back.
            I have mailed to Ola several times regarding this, but no resolution, not even an appropriate response.
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              Today i book a ride from ola cabs app from my mobile
              as usual ola bike book my ride and give me 6 minutes waiting time...
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              Hi.

              I have book a Ola cab from Lucknow Airport to Kanpur on 10 April 2021 .The cab was too dirty and driver...
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              Dear Sir / Madam,

              I booked a cab using Ola App from West Tambaram to Putlur on 21st March, 2021. CRN Number:...
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              On 25th January I took an outstation ride with Ola. Due to issue with Ola app i ended up paying in Cash. Now ola is chasing me to pay Postpaid amount which was deducted for the same ride. I have explained this to them a several times but they keep calling me for the same issue and threating me to pay them. What should i be doing in this case?

              I aa getting 10- 20 calls each day and some times in an hour which i clearly think is harassment.
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                I booked an ola yesterday 2:13 PM, where I had my luggage along with me where I was travelling from Dwarka (PG) to Ghaziabad, I had kept my bag in the cab where I asked the driver to help me with the luggage and he denied, he took my duffle bag along with him in the cab I have a video of the same since we have cctv camera installed in here.
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                  Dear Sir/Madam,
                  Yesterday, Dated 9-April-21, I have taken Ola and for 178 Km fare charge 4501 Rupees which is more...
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