Ola Cabs / ANI Technologies Customer Care
ANI Technologies Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4149
COMPLAINTS

Ola Cabs / ANI Technologies Customer Care

ANI Technologies Pvt. Ltd.

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Address
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 6735 0900
[Regd Office]
up
942
down
400

Fax:
Fax:
+91 80 6735 0904
[Regd Office]

Additional info
Registered Office
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru 560034
Tel: +91 80 6735 0900
Fax: +91 80 6735 0904

Headquarters
Maruthi Infotech Center, A Block - 5th Floor, Challaghatta, Bengaluru 560071
Tel: +91 80 4665 5300

Customer satisfaction rating
1%
Complaints
4149
Pending
0
Resolved
45
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Ola Cabs / ANI Technologies related photos (592)

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola — wrong ddd

 Tembe on Jul 27, 2017
My self Ajay Tembe.
Var no.MH O5 BJ 4074
REGISTER NO. 9619651622.

While driving my navigation stops oftenly. I complaint about it . They told me to restart device or to log out & log in or to visit ola Office I do everything as they say but problem not solve.
In running condition at unknown place if navigation stops how can I drive towards customers pickup point.
Then Ola system mark that as DID. how can system decided it if it don't have idia about actual situation.
Why should I pay the penalty.
I am very upset with Ola sometime i thought...
Complaint comments  Read comments Complaint category Other

Ola Cabs / Ani Technologies — mismanagement of ola control room,

 Sheela Jassal on Jul 27, 2017
Ola cab

on monday, 24th july my wife booked a ola cab from mayur vihar to uttam nagar for my daughter. the vehicle came and journey was started. after some time, one message was received that the vehicle has been cancelled. my wife was afraid, then she contacted the driver, he said mai to savari ko noida utar kar aa gaya, my wife started weeping and range me the incident. i rang up at delhi police on 100. then i told my relative who is in police. but after some time the bill was received on phone for rs.500 plus. we enquired from uttam ngr relative, who confirmed that passenger reached...
Complaint comments  Read comments Complaint category Security Services

Ola Cabs / Ani Technologies — cancellation of ola auto booking.

 Mr. Bandan Dutta on Jul 27, 2017
One Ola Auto bearing Reg. # AS 01S 3184 and Driver's name - Rafik Ali was booked on 26.07.17 at about 4-00pm. OTP for relevant drive was also provided through SMS and the auto was also on its way to pick up. But, suddenly, the booking was cancelled unilaterally without citing any valid reason. This is most disturbing and undesirable from Ola Cabs. The matter should be investigated to avoid recurrence and serious inconvenience to a bona-fide customer. Otherwise, the reputation of Ola Cabs is sure to get jeopardized....
Complaint comments  Read comments Complaint category Utility Services

Ola Cabs / Ani Technologies — auto debit from my registered credit card by ola cabs

 macchiram on Jul 27, 2017
I took a OLA from the airport yesterday night.

My OLA money balance was approx 250 .

I never tried or was trying to charge additional amount.

surprisingly when i reach the destination there was an SMS that Rs 1999 has been taken from my credit card.

how can they do that without my knowledge & authorization. ???

they say that it is all reset and agreed by you, but i have not in my consciousness agreed for a auto debit of rs 1999.

last time i consciously made through credit card only for Rs 999. but never wanted...
Complaint comments  Read comments Complaint category Travel & Vacations

Ola Cabs / Ani Technologies — wrongly refusal and wrong cancellation fee deduction

 Subhajit Ex-missioner Chakraborty on Jul 26, 2017
I have booked two seats in an ola cab share 5-10 min. S ago. Its details are attached with this email. But when the cab came, the driver told me that only 1 seat was booked. Then i was told to cancel the ride and i did it and for that rs.25 has been deducted. What is this going on. I just want the money refunded back or not to deduct that money in my next ride. Otherwise, i will take legal step....
Complaint comments  Read comments Complaint category Other

Ola Cabs / Ani Technologies — cash payment

 Yatinm on Jul 26, 2017
Ola booking reference number : osn 554631941 / 17jul'2017.
I had booked ola share cab for my nephew for travel from thane to mumbai airport (Domestic terminal). The ola share cab is a pre-paid service. The trip cost of rs.423/- was debited from my ola money wallet and the driver also collected the same amount of cash at the end of the trip.
I had put in my complaint on ola support id, but they replied as cash not being collected by driver. I have the contact details of cab driver....
Complaint comments  Read comments [2]Complaint category Public Transportation

Ola Cabs / Ani Technologies — billed high for the same destination to and fro

 kartik4511 on Jul 26, 2017
I was billed rs 291 while going from my home (Paldi) to premdarvaza (Ahmedabad). After completing my work, i booked another ola ride from premdarvaza back to my home (Paldi). Now i was billed rs 96. For the same distance and same kms, how can the prices be so different?

Clearly ola has no tab on bill generation. Also there is no direct email address on their website for registering complaints. It seems the company is not interested in taking a note of complaints.

Should this email fall in right hands, i need a refund of the wrong charges. Please call me on +9825414511....
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — unauthorized payment

 krithika meda on Jul 26, 2017
Are you mad or something. 30 mins back i got a mail saying your pass has been renewed that to without my concern and now you are saying my pass is due for renewal. I want my money back i do not want to renew
Also do not want the site to auto debit my account going forward or atleast there should be a column where i can directly raise a complaint with instead of searching in web like this...
Complaint comments  Read comments Complaint category Unauthorized charges

Ola Cabs / Ani Technologies — chennai - ola driver complaint

 abhishekjain09 on Jul 26, 2017
Hi, sir / madam..

I was travelling to chennai on friday, 21-july-2017 and booked an ola cab for my travel from the chennai domestic airport to my hotel grand cascade in periamet area.

The purpose of this email, is to share my experiencing my travel in ola cab no. - tn74am - 7375 from drop from chennai airport - arrival to grand cascade hotel, periampet.

On boarding the cab with my family, i requested the cab driver (Prabhu) to increase the ac temperature from 1-point to 2-point.. He refused to do the same stating that he doesn't have diesel in car.. (Despite...
Complaint comments  Read comments [1]Complaint category Car Rental

Ola Cabs / Ani Technologies — extra money charged for travelling.

 Gagan019 on Jul 25, 2017
This morning i booked ola auto through the app, while booking the cost shown was 43rs (As per attachment) but when ride was completed the charges collected was 70rs (As per attachment). This is truly unfair on the part of ola to charge additional, had i taken normal auto it would have costed me 40-50 rs. The driver also took a long route instead of a short one and even that dint make any sense. Please refund the additional cash charged.

Crn - 901921964

Contact person -
Name - gagan kumar j
Phone no - 9036950634...
Complaint comments  Read comments [2]Complaint category Taxi

Ola Cabs / Ani Technologies — mobile phone stolen

 vinodkhalkho on Jul 23, 2017
On 23/07/2017, i traveled from mahavir enclave, palam, new delhi to rr hospital, dhaula kuan, new delhi. I started at around 09:00 am and reached my destination at around 09:30 am. I by mistake left my phone samsung j7 gold on the dashboard of the car about which i am very certain. At 9:58 am when i realized so, i called the cab driver who bluntly refused to acknowledge that i left my phone in his car and has not been picking up my calls ever since. I tracked my phone location from googlemaps and it showed somewhere around rk puram sec-6 which was not in my route but is a nearby location of the...
Complaint comments  Read comments Complaint category Mobile Handsets

Ola Cabs / Ani Technologies — misuse of my debit card by some fraud to transfer money

 Priya Dave on Jul 23, 2017
Hi, myself priya dave, had become a victim of fraud call from bank and by asking debit card details and otp, someone had used my debit card of bank of baroda and tranfser money in various mobile wallet. I had register a complaint in kurar police station, malad, mumbai-097 and at consulting the bank, i came to know that the fraud person had transfer 19, 998 rupees in ola cab. The transaction no is 6069941008664526 dated 18th july, 2017 around 1:40 pm. Here i am attaching photo of police complaint and bank statement which shows the transaction no of the transfer and bank account details. Kindly do...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Ola Cabs / Ani Technologies — my ola fleet car regard.

 Av Chauhan on Jul 23, 2017
My self hunsraj singh and my registered mobile number is 8650374588. I have a ola fleet car hr74a6435. My car damage of 06-07-2017 in accident. After this tragedy i have submitted my car to ola office gurgaon but no other car delivered to me instead of my old car and i am too many time visited in ola office gurgaon but till now 23-07-2017 i have no respond from the ola office gurgaon. I am in trouble.

Kindly solve my problem.
Thanks and regard.
Mr. Hansraj singh.
Rm number-8650374588.
Alternate number-9773783898.
E-mail id-hr6885075@gmail.com....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — car rentals

 maheshmath on Jul 23, 2017
Respected sir/madam
I tried renting a cab from wakad to pune station as i had a train to solapur on wednesday, 19/07/2017 at around 8:00 a. M and a cab from pune station to wakad on 22/07/2017 at around 6:00 p. M. I tried renting 7 cabs and all of the drivers cancelled it. I wasn't able to get there and i almost missed my train. The way i got there there was using uber. I want you to resolve this problem as many more people may miss important things. I also want you to explain why do the drivers not accept to take people to their destination. Also please tell me if it is even possible. But...
Complaint comments  Read comments [1]Complaint category Car Rental

Ola Cabs / Ani Technologies — misbehaving lad

 Chhavi bajaj on Jul 23, 2017
One after the another follows here

Incidences before 17 july

It said the cab would arrive in 5 mints but took too long as i was getting late i had to cancel
Twice i have paid cancellation chargers
To which i don't think i should have been guilty

On 17 july

On th way back home
Ola share combined my cab with a route of dwarka. It just took an hour more to reach the destination

On 22 july

If your workers are so dissatisfied from their jobs pls teach them to meditate
I had not...
Complaint comments  Read comments Complaint category Unauthorized charges

Ola Cabs / Ani Technologies — account suspended without any reason (ticket 54227112)

 tshashank on Jul 22, 2017
This is a very frustrating and annoying experience that my account has been blocked by ola and am unable to book any complaint.

I was neither share the reason why it was done so and despite sending several emails neither any specific reason why my ola account was suspended (Blocked) nor steps to unblock were shared.

As a result i am unable to book ola cabs and feel like being cheated by ola cab services.

I have been following up with ola via their support channel but have not got any of the resolutions regarding the above mentioned grievances....
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — ola money deducted and driver took cash as well

 Siyq on Jul 22, 2017
Hi, i (Niharika) booked ola share cab on 18th july for my father from vasathi anandi hyderabad to secundrabad railway station, while booking i selected ola money and booked. After booking l added ola money, when driver asked my otp and started the ride bill amount was changed to 0 stating paid by ola money, still driver asked my father for money and forced him to give, he is not a ola user so was not sure that it's paid, and he gave driver money too.
The driver number is 7036403833.
Please check and do the needful am expecting my ola money back.
Attaching invoice copy....
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — drivers cancelled the ride without informing us

 Namitha m on Jul 22, 2017
Today i booked an ola cab for my old father. He kept waiting for it for sometime till i realised tat the driver himself has cancelled it without even informing us. The driver name is baiju pn, white indigo. Crn 893624347
Once again i booked a cab with a driver named lijo joseph. He also repeated the same. When i called and enquired he told tat petrol got exhausted. It is clearly understood that the drivers rsimply saying excuse. Crn 893639880.
It is pertinent to mention that such behavior is not expected from a reputed company like ola. Please take necessary action.
The action...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ola Cabs / Ani Technologies — too much exhaburently charged, it is totally not acceptable

 Lakshmi Bharathi on Jul 22, 2017
It is unethical business model of ola charging exhaburently unreasonably during yesterday's our travel from iit madras to 1455, garden avenue, mogappair, madras crn 892609178

It is supposed to be 200, ok it could be 250, 3 times.
What is the basis we have booked two cabs from iit campus to same droping address. Uber was charged 249.

Pl refund the excess charges.
Phone #9945233040.
Expecting positive response
Regards...
Complaint comments  Read comments Complaint category Tax Services

Ola Cabs / Ani Technologies — bad services with bad langauge

 bshoyeb on Jul 22, 2017
Dear sir / mam, i had book the share cab osn 563991341... As per cab show reach destination but no one came i was waited for almost 25 min and keep calling driver and in las driver say your ride is cancelled... So i had book other share cab 564040283 and same problem waiting for cab... Then finally drive pickup the call and say i have to walk and come 500mtr and he will drop me before my detestation when i ask me if taking me free drive kya... Then he stated using rough language and saying u wait there 1hr and see how i can get other cab... So i have to cancel that ride and force to catch local...
Complaint comments  Read comments Complaint category Car Service Centers

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