Ola Cabs / ANI Technologies Complaints & Reviews

I booked an Ola cab for my aged parents, and the experience was shocking and completely unacceptable. The cab had a broken window, glass pieces inside, and was in a very messy condition. Midway through the journey, traffic police stopped the driver because he did not have a driving licence or proper documents.

Even after this, the driver forced my parents to pay the full fare (₹711) and asked them to book another cab on their...

I booked an Ola ride on 5nov from Indira Gandhi T1 to New Delhi railway station .The estimated fare shown on the app was ₹501, but the driver overcharged me and the final fare was ₹1995], which was much higher than what was displayed before booking.

I raised the issue through the Ola app and customer support but did not receive any satisfactory response or refund. This is clear overcharging and misleading pricing practice.br...

I have Ola S1X scooter, which I purchased on 13th June 2025.

Just within one month of purchase, the scooter started showing sensor-related issues. I promptly registered a complaint, after which, and only after continuous follow-ups, the company finally repaired the issue at their authorized service center.

However, within 10–15 days of that repair, my scooter again developed a new problem. Upon inspection at...

Outstation audit is pending
Me Ola me prime Sedan ki car chalata hu CG04LS3767 aur mere Ola partner App me duty settings par outstation rental category ko on kar k apply kar raha hu to. Outstation audit is pending ye likh k aa raha hai par outstation rental category on nhi ho raha hai please meri problem ko thik kar do... 2 years ho chuka hai abhi Tak thik nahi hua hai. Contact number - [protected]...

Dear sir,

CRN Number: [protected]
OLA Request Number: 15467675

I have booked cab on 4th of October at approx. 11:30 pm. At the time of booking it shows cab will reach within 4 min. I have wait more than 10 min. In between booked cab number changed 2 times. So I have cancel it and book cab from another cab provider.
I have raised complain about the same and got confirmation from customer support...

I bought an Ola scooter on March 12th, which broke down on August 31st. I handed it over to the Ola service center for repairs, but I haven't received it back till October 13th, causing me daily losses. The service center isn't giving me clear answers about when I'll get it back. I should be compensated for the losses I've incurred, and I want my scooter back - or they should give me a new one."

Key Points
- *Purchase...

I have OLA S1 pro electric bike. My scooter is having some issue with the display. My scooter is not getting started. Showed to the nearest service station, they said some issue with the BCU. Currently BCU is not available they are saying. Kept my bike for 8 days at their service station. Now they are saying that this service station is closed and they cannot check the issue. Went to nearest other OLA service station they say ticket number...

I buy ola scooty but after 1 year and 2 month my state subsidy is not claimed by ola company. I also visit my rto, they inform me that ola company is not login subsidy claim of your scooty. I many time claim to ola company but there is no solution.
please help
chetna sahu
mob [protected]
ola scooty registration no - CG11BM7890...

I hope this email finds you well. I am writing to request the activation of the e-SIM for my EV. I have raised this query multiple times via
the Ola backend support system, but unfortunately, I have yet to receive any acknowledgement, response, or resolution to my issue.
I would greatly appreciate it if you could prioritize my request and provide assistance at the earliest convenience. If further details are
required from my end to facilitate the activation, please let me know.
I look forward to your prompt response and assistance in resolving this matter.
My vehicle number is MH 47 BR 6654
Chassis Number: P53AWDCC6DBA04591
Previously also I have raised the same concern but not recieved any response. Attached the mail chain.
Once I visited the service center with the ticket they said backend team is responsible for action and they will take care of it. But not
received any response from your side.

Payment got deducted from ola postpaid, but driver also take UPI because he said his ola account is blocked & not showing amount.

Why should I pay twice if I already pay though UPI and having proof, kindly ensure driver has active account or not. As a customer I can't know his account is blocked. He shows me that's why I pay him through UPI.

I raise a ticket several times but without any resolution...

Dear Customer Team,

This is Vijaya Lakshmi.My ola cabs account is permanently blocked by Ola cabs with mobile number [protected].

Yesterday, I had booked an outstation ride, scheduled for early morning today at 6:00 AM. Driver cancelled the scheduled trip at 6.00 am today without intimation, which caused inconvenience.

Unfortunately, due to multiple operational issues on the driver's side, I was...

This is most fraud company I ever seen. I ordered for parcel on 17th May and it was cancelled. So there was rs 86 to be refunded to me within 5 to 7 working days. Till now I have not received. Customer care doens't care and they are not returning my money. Is this your father' s money. ? I was my money back at any cost.
Sharing CRN no [protected]...

Dear Greivance Team, I am raising a formal complaint regarding my Ola S1 X Plus (VIN: P53BADCA3CMA05007), purchased on 26th December 2023 (Invoice No. RJ[protected]. Along with the vehicle, I also purchased your Extended Comprehensive Warranty Plan (Invoice No. RJ38078820, dated 27th December 2023) covering the scooter, charger, and other major components. The warranty is valid from 18th January 2027 to 17th January 2029, but the vehicle is...

AP39UA6437 phone number [protected] please resolve...

I recently placed an order on the Ola Food app, but it has been significantly delayed beyond the estimated delivery time. Unfortunately, I have not received any proper updates regarding the delay, and I am unable to get assistance through your support channels.

Order Details:

Order ID: ONDC_796343NX53PN

Restaurant Name: Just fresh point

Order Placed At: 5.16 - 03/04/2025

Estimated Delivery Time: 6.22
They doesn't give any support and they automatically close my complaint ticket and I am unable to connect with any customer care executive. Please help me

Dear Ola Team,

I booked a ride from Lakdi Ka Pul to Veera, Kapila Nagar, with a fare of ₹158. I made the payment via PhonePe, but it showed as "Payment Pending." The driver informed me that he had not received the payment and requested me to pay again, assuring that he would refund the first transaction if it was later received.

Since the initial payment was eventually processed, I kindly request a refund...

1. Facing multiple technical issues in ola electric scooter. I've raised multiple tickets for the same but every time ola service center engineers make different types of excuses and I have to return without solution.
2. The service centre team never share escalation matrix, so that a customer can escalate.
3. I've raised tickets on call, email but their response is always poor.
4. My another issue is- my mobile number has changed and old mobile number doesn't exist. When I asked them to change my mobile number, they asked me back to login the app and change the number. This is so senseless because no one can login the app if the registered mobile number isn't active because I can't receive OTP.
5. I informed them that my old number isn't active, but then they did not reply.
6. I emailed to grievance officer for quick help but no response from their side ass well.
7. My current ticket numbers are[protected]/07721504/[protected]many more unresolved tickets in last few months)

Sir, My Name is Nihar Mandal from Panvel Navi Mumbai, i purchased a second ola fleet car from a car dealer but due to some reasons I recieved the TTO FORM SET (owner transfer form ) 3 months late after purchasing the car and I'n that certain period of time my car got blacklisted by your company .My Car Number is MH46AD6068 Maruti Swift dzire petrol cng .It is blocked by the panvel 46 Rto office .. please help me to resolve this issue as soon...

Outstation audit is pending
Me Ola me prime Sedan ki car chalata hu aur mere Ola partner App me duty settings par outstation rental category ko on kar k apply kar raha hu to. Outstation audit is pending ye likh k aa raha hai par outstation rental category on nhi ho raha hai please meri problem ko thik kar do.

I ordered from ola food
from pizza hut 2 pizzas
and the food was spilled all over
the app complaint are useless they close within minutes of raising giving a autobot message
this is harassment
order id and proof are attached...