Ola — Cab Services

Address:	Bengaluru
Website:	www.olacabs.com

I took an Ola ride on 23rd January, 2021 in Patna from Patna Central Mall to New Colony Patna. The charge shown before booking the cab was Rs.174 but when the ride completed, it was Rs.249. Since there was no traffic or any kind of delay or route deviation, it seemed wrong, so I checked the invoice. The invoice showed that toll has been charged twice, one for entering Rajendra Nagar Terminal and second for exiting Rajendra Nagar Terminal. But we never entered it. We crossed it. It was just on route. I complained twice but there is computerized chat only and it simply says that toll has been correctly charged without even understanding the . This is very bad customer service.