Ola Cab Services — Misbehaviour by Ola Driver in Delhi

Address:	New Delhi, Delhi, 110017
Website:	www.olacabs.com

I am a frequent Ola cab services user and have used the Ola share module as well. Till now I have not faced issues with any driver and was quite content with Ola's services. Today, I booked an OLA under their shared service. This driver not only took his time to come to the pickup point, but insisted on advance payment before being ferried to my location and said that this is the norms of Ola share. I told that I had availed Ola share before also and no driver has asked for the fare payment in advance. No where has it ever been mentioned before that Ola share has an advance payment system.

He kept on insisting and was quite rude in his approach. Fed up with his behaviour, I alighted the vehicle after I repproached him for his rudeness. he came rushing out of the car and charged towards me and was abusive and insisted that I pay up even if I do not avail of the cab ride. I too am quite robustly built and threatened to retaliate and lodge a complaint against him and it is then only that he sped away. I have lodged a complaint with Ola as well but am not sure if they will take any appropriate action against this unruly driver.

I want strict legal action taken against this driver and want OLA to explain how they will ensure such an incidence doesn't occur again with anyone. lest I will take strong legal action against them.

Driver's name: K P Mishra (Mob: [protected]), Datsun Go
City: New Delhi
Date: 23rd April, 2016

Mr. P. Ghosh
Mob: [protected]