Ola Cab — Wrong Bill Charging from my Parents

I need your help from your end, Sir/Ma'am, you can see the trail email and help what we can do on this matter, Lots of people are facing the same thing but are not able to arsed complaints.

My CRM No [protected], Date 14th Aug 2021, Time 1:47PM, KM 41.1 and Distance from South Delhi -Tara Apartment to East Delhi -Manloli Chungi.

Ola Cab has many drawbacks like...
App Support Not Working.
Customer Unable to contact him, because all numbers are temporarily out of service.
They don't have an email ID for raising any complaints.
I have email on [protected]@olacabs.com, bhavish.[protected]@spell-nline.com, ankit.[protected]@olacabs.com but not getting any single reply.

We do not cross any Toll but They are charging a toll INR 100/- within Delhi. 2nd They are charging State Tax INR 200/- but we are traveling within Delhi, driver taking CNG and waiting our partner and they charge from us.

मेरे घरवालों को बहुत तकलीफ हुई है, लड़के वालों के घर जाकर Rs.500 का उधार मांगना पड़ा, जब की Rs 580 का बिल दिखा रहा था ऍप मैं और उन के पास Rs1200 थे

Please look into this and take some action.