Ola Cabs — 100% extra charge, without prior information

Address:

Chennai, Tamil Nadu

I booked for a cab at 515am on 15-Jun morning from Tambaram. Cab arrives in 10 min late. When we got into the vehicle I asked for the tariff, driver says normal tariff.. when we had to get down from vehicle, driver asks for 249 Rs. for 7.2 KM.. and he also says tariff is double.. I asked why the difference in statement from the driver.. he says some system issue. whatever his instrument shows, we have to pay the amount. Atleast with other service providers, we come to know the meter amount, when the vehicle is running.. OLA has made it invisible to ensure, you are made to pay, whatever they show you as a whole number by the end of the trip. This is completely unacceptable.